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- Tasks: Lead a dynamic retail team and ensure top-notch customer service.
- Company: Join Cloudsteppers, a leading footwear brand with over 200 years of success.
- Benefits: Enjoy competitive pay, medical benefits, and retail incentives.
- Other info: Great opportunities for growth in a supportive work environment.
- Why this job: Be part of an innovative concept store and make a real impact.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a Part Time Team Lead to join the team! After 200 years of success and becoming one of the largest footwear companies in the world we are excited to introduce our new concept store: Cloudsteppers. This new concept will showcase our Cloudstepper footwear collection alongside apparel and accessories. If you like to be on the cutting edge of innovation this may be the position for you.
We offer a competitive benefits package:
- Medical and dental plans are offered to employees that meet the eligibility guidelines under the ACA
- Earned sick leave as applicable to local state laws
- Retail Incentive Programs for meeting or exceeding monthly plans
At Cloudsteppers, we recognize that attracting and retaining the best talent is key to our success. Compensating employees appropriately is an important aspect of achieving that goal. Our ranges reflect our good faith effort to pay fairly, commensurate with an ideal candidate’s experience and qualifications, or as required by any state and local wage laws. It is not typical for an individual to be hired at or near the top of the range. Actual pay position within this range will be based on factors including but not limited to candidate’s relevant experience, qualifications, performance, business needs, and internal equity. The pay range for this role may be modified at any time in the future.
Some responsibilities of a Team Lead may include:
- Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
- Consistently deliver positive sales performance
- Organize the store merchandise and back stock and ensure proper placement of product
- Oversee the receipt of shipment and maintain a clean work environment
- Assist in training and coaching employees on all policies and procedures
- Practice impeccable customer service skills
- Upsell the customer, when appropriate, on multiple pairs and accessories
- Exemplify the Cloudsteppers Brand
- Follow all policies and procedures related to loss prevention and shrinkage
- Create a comfortable work environment for all colleagues
Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs.
Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.
Retail Team Lead employer: FashionUnited
Contact Detail:
FashionUnited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Lead
✨Tip Number 1
Get to know the company! Research Cloudsteppers and their new concept store. Understanding their brand and values will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Cloudsteppers, giving you an edge over other candidates.
✨Tip Number 3
Practice your customer service skills! As a Team Lead, you'll need to exemplify impeccable service. Role-play common scenarios with friends or family to boost your confidence and prepare for those tricky interview questions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cloudsteppers team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Team Lead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Cloudsteppers brand shine through! We want to see how excited you are about footwear and customer service, so don’t hold back on sharing your passion.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Team Lead role. We’re looking for specific skills like sales performance and team management, so showcase those experiences clearly!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FashionUnited
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Cloudsteppers and their footwear collection. Understand their values, mission, and what sets them apart in the market. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Be ready to discuss how you can create a positive work environment for your colleagues.
✨Customer Service is Key
Impeccable customer service is crucial in retail. Think of specific instances where you’ve gone above and beyond for a customer. Highlight your upselling techniques and how you ensure customer satisfaction, as this aligns perfectly with the role’s responsibilities.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Team Lead role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.