At a Glance
- Tasks: Deliver top-notch customer service and assist with sales in a vibrant retail environment.
- Company: Join New Balance, a brand that champions sport and community change since 1906.
- Benefits: Enjoy competitive pay, flexible hours, and unique perks like tuition reimbursement and lifestyle support.
- Other info: Great opportunity for personal growth and career development in a supportive culture.
- Why this job: Be part of a team that values creativity and empowers you to make a difference.
- Qualifications: Must be 18+, with strong communication skills; retail experience is a plus but not required.
The predicted salary is between 15 - 19 £ per hour.
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Job Mission
Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.
Major Accountabilities
- Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
- Greet and make customer contact
- Understand the customer's needs
- Educate the customer on product features and benefits
- Solve any customer problems/answer any questions
- Transact the sale through suggestive selling, multiple selling, and effective closing
Requirements for Success
- Must be 18 years of age or older.
- Should be a people person!
- Past retail experience preferred, but not necessary.
- Strong customer service and verbal communication skills.
- Demonstrated ability to flourish in a team environment.
- Familiarity with cash register functions.
- Ability to quickly perform basic math.
- Required availability for weekends and holidays.
- Ability to lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location).
Pay Range
Oxford, ME – Retail Only Pay Range: $15.10 - $16.00 - $19.20 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Retail Sales Associate PT (Seasonal) employer: FashionUnited
Contact Detail:
FashionUnited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate PT (Seasonal)
✨Tip Number 1
Get to know the company! Before your interview, dive into New Balance's values and mission. This way, you can show how your personal beliefs align with theirs, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer. Role-playing these situations can boost your confidence and prepare you for real-life interactions on the shop floor.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the New Balance brand. It shows you understand their style and are ready to represent them well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the New Balance team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Sales Associate PT (Seasonal)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for retail and customer service. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in retail. Focus on skills like communication, teamwork, and problem-solving that align with what we’re looking for. Show us how your past roles have prepared you for this position!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points or short paragraphs to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can get your application in without any hassle.
How to prepare for a job interview at FashionUnited
✨Know Your Product
Before the interview, make sure you’re familiar with New Balance products. Understand their features and benefits so you can confidently discuss them. This will show your enthusiasm for the brand and your ability to educate customers.
✨Master the GUEST Service Model
Familiarise yourself with the GUEST service model mentioned in the job description. Be prepared to demonstrate how you would greet customers, understand their needs, and solve any problems they might have. Practising this will help you articulate your customer service skills effectively.
✨Show Your Team Spirit
Since teamwork is key in retail, think of examples from your past experiences where you worked well in a team. Be ready to share these stories during the interview to highlight your collaborative skills and how you contribute to a positive work environment.
✨Prepare for Common Questions
Anticipate common interview questions like 'How do you handle difficult customers?' or 'What does great customer service mean to you?'. Prepare thoughtful answers that reflect your understanding of the role and your commitment to providing excellent service.