At a Glance
- Tasks: Deliver top-notch customer service and assist with sales transactions.
- Company: Join a leading retail brand known for its inclusive culture.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Perfect for students looking to balance work and studies.
- Why this job: Gain valuable experience while making customers smile every day.
- Qualifications: Must be 16+, with great communication skills and attention to detail.
The predicted salary is between 10 - 12 € per hour.
In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.
What You’ll Do
- Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
- Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
- Meet or exceed individual goals (e.g., credit, loyalty).
- Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
- Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
- Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).
All associate roles at Kohl’s are responsible for:
- Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
- Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
- Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
- Accomplishing multiple tasks within established timeframes.
- Following company policies, procedures, standards and guidelines.
- Maintaining adherence to company safety policies for the safety of all associates and customers.
- Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
- Other responsibilities as assigned.
What Skills You Have
- Excellent customer service skills and ability to multi-task with strong attention to detail.
- Verbal/written communication and interpersonal skills.
- Must be 16 years of age or older.
- Flexible availability, including days, nights, weekends, and holidays.
Preferred
- Client facing retail or service industry experience.
Part-Time Retail Sales Associate in North East employer: FashionUnited
Kohl's is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for individuals seeking meaningful part-time employment. With a strong focus on employee growth, associates are encouraged to develop their skills through training and teamwork, all while enjoying the benefits of flexible scheduling in the vibrant retail environment of North Carolina. Join us to be part of a company that values integrity, customer service excellence, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Sales Associate in North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Kohl’s. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or multitask during busy periods. Role-playing these situations can help you feel more confident and prepared when it comes to the real deal.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you’re looking sharp and professional. First impressions matter, and showing that you care about your appearance reflects well on your commitment to the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Part-Time Retail Sales Associate in North East
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and how you can bring that friendly vibe to our team!
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific skills or experiences that align with what we’re looking for, like your ability to multi-task or your attention to detail.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at FashionUnited
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Practice Customer Scenarios
Since this role is all about customer service, think of common scenarios you might face on the job. Practice how you would handle difficult customers or fast-paced situations. This will not only prepare you for potential questions but also demonstrate your problem-solving skills.
✨Showcase Your Multi-Tasking Skills
In retail, you'll often need to juggle multiple tasks at once. Be ready to share examples from your past experiences where you've successfully managed several responsibilities simultaneously. This will highlight your ability to thrive in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training processes, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
