At a Glance
- Tasks: Keep the store sparkling clean and assist with operations for a great customer experience.
- Company: Join Kohl's, a leading retail brand focused on teamwork and customer service.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Perfect for students looking for part-time work with flexible scheduling.
- Why this job: Make a difference in customers' shopping experience while working in a fun team.
- Qualifications: Must be 18+, with strong customer service skills and attention to detail.
The predicted salary is between 10 - 12 £ per hour.
Required Early Morning (Starting at 6am) Availability
About the Role
In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.
What You’ll Do
- Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods.
- Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment.
- Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use.
- Complete and maintain required training for chemical, equipment, and maintenance.
- Routinely complete basic equipment maintenance following company guidelines.
- Effectively use Kohl's tools and technology to plan, communicate and share information with the store team.
- Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed.
- Engage customers by greeting them and offering assistance with products and services.
All associate roles at Kohl’s are responsible for:
- Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
- Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
- Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
- Meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
- Accomplishing multiple tasks within established timeframes.
- Following company policies, procedures, standards and guidelines.
- Maintaining adherence to company safety policies for the safety of all associates and customers.
- Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
- Other responsibilities as assigned.
What Skills You Have
Required
- Excellent customer service skills and ability to multi-task with strong attention to detail.
- Verbal/written communication and interpersonal skills.
- Must be 18 years of age or older.
- Flexible availability, including days, nights, weekends, and holidays.
Preferred
- Client facing retail or service industry experience.
Part-Time Housekeeping & Operations (Janitorial) in London employer: FashionUnited
Kohl's is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those seeking meaningful part-time employment. With flexible scheduling options and a commitment to employee growth, associates are encouraged to develop their skills while contributing to a clean and welcoming environment for customers. Working at Kohl's not only offers competitive benefits but also the opportunity to be part of a team that values integrity, teamwork, and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Housekeeping & Operations (Janitorial) in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Kohl's social media and website to understand their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your customer service experience and attention to detail.
✨Tip Number 3
Dress the part! For a role in housekeeping and operations, wear something smart but practical for your interview. It shows you respect the position and are ready to roll up your sleeves.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Part-Time Housekeeping & Operations (Janitorial) in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for cleanliness and customer service shine through. We want to see that you’re excited about the role and ready to contribute to a safe and welcoming environment.
Tailor Your Application:Make sure to customise your application to highlight relevant experience in housekeeping or customer service. We love seeing how your skills align with what we do at Kohl's, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on the path to joining our team.
How to prepare for a job interview at FashionUnited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Part-Time Housekeeping & Operations position. Familiarise yourself with the cleaning tasks and operational processes mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves engaging with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist a customer or resolve an issue. This will highlight your ability to create a positive experience for shoppers.
✨Demonstrate Attention to Detail
Attention to detail is crucial in housekeeping. During the interview, share instances where your keen eye for detail made a difference in your work. Whether it’s ensuring cleanliness or following safety protocols, showcasing this skill will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Prepare for scenarios where you might need to prioritise cleaning tasks or manage supplies. Practising these responses will help you feel more confident and articulate during the interview.
