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For Companies At a Glance
- Tasks: Investigate and resolve customer claims related to invoices and payments.
- Company: Join VF Corporation, a global leader in lifestyle apparel and footwear.
- Benefits: Enjoy 25 days holiday, employee discounts, and health initiatives.
- Why this job: Kickstart your finance career in a supportive and dynamic environment.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 24500 - 24500 £ per year.
Organized in 1899, VF Corporation is a global leader in the design, manufacture, marketing and distribution of branded lifestyle apparel, footwear and accessories. Our highly diversified portfolio of brands spans multiple geographies, product categories, consumer demographics and sales channels.
Your ROLE with us
- Salary: From £24,500 per year depending on experience
- Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
- Working style: Hybrid - 3 days per week on site
- Location: Calverton, Nottingham
This team forms part of our European Accounting function, so it’s a fantastic opportunity for someone starting out in their finance career!
In this role you will focus on investigating and problem solving our customers claims and issues related to their invoices, shipments, commercial contracts, and other financial documentation. You will collaborate with internal and external stakeholders to identify root causes, implement corrective actions, and prevent future issues, helping to reduce errors or delayed payments, making sure that both VF and our customers are happy with their level of credit and frequency of payments.
How You Will Make a Difference
- The daily management of your portfolio of accounts, utilising our IT systems and database as well as our customers' systems, to ensuring all account information is processed accurately and up to date
- Investigating and resolving queries and potential issues, working with the credit team and other departments, to find solutions and help VF to be paid on time!
- Creating and sending out credit account reports to key internal and external contacts, providing analysis and insights on any trends or patterns of payments and customer orders, checking on the performance against our forecasts and predictions
- Work with our customers and together build and work on great strategies that help make the payment process better
- Building relationships with relevant VF departments, contacts and stakeholders by attending meetings and effective communication with your colleagues, helping everyone to reach their goals
- Bringing new and interesting ideas to the table, to help improve processes and make things work smoothly and efficiently
Skills for Success
- Love communicating - build relationships, answer questions, talk on the phone or video, as well as by email and messaging.
- A proactive approach to your work and willingness to learn new skills
- A team player able to build and maintain relationships at all levels
- Highly organised and conscientious as well as thorough and methodical in your work
- Happy to work with numbers and data every day
- Use your IT skills to your advantage each and every day. Some working knowledge of MS Excel would be highly beneficial but we can teach you!
What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
- A supportive feedback-based culture where respect and integrity guide us in what we do
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization
- 50% employee discount on all VF brands both in store and online
- Subsidised canteen and break out areas offering complimentary hot drinks
- Health Shield membership and access to numerous health and wellbeing initiatives
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off
- Cycle to work scheme
- Free secure onsite parking and discounts with local public transport
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you like what you have read and want to join our team then we would like to hear from you!
Credit Resolution Coordinator employer: FashionUnited
Contact Detail:
FashionUnited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Resolution Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at VF Corporation on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Credit Resolution Coordinator role.
✨Tip Number 2
Prepare for the interview by researching VF's values and recent news. Show us that you’re not just interested in the job, but also in being part of our purpose-driven culture. Bring your A-game and be ready to discuss how you can contribute!
✨Tip Number 3
Practice common interview questions related to finance and customer service. We want to see how you handle problem-solving and communication, so think of examples from your past experiences that highlight these skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Credit Resolution Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Resolution Coordinator role. Highlight any relevant finance or customer service experience, and don’t forget to mention your IT skills, especially if you have a bit of Excel knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your proactive approach can help improve our processes. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since this role involves building relationships, make sure to demonstrate your communication skills in your application. Whether it's through your CV, cover letter, or any additional documents, show us how you connect with others effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FashionUnited
✨Know Your Numbers
As a Credit Resolution Coordinator, you'll be working with numbers daily. Brush up on your financial terminology and be prepared to discuss how you would handle specific scenarios involving invoices and payments. This shows you're ready to dive into the role!
✨Showcase Your Communication Skills
This role requires excellent communication, so practice articulating your thoughts clearly. Think of examples where you've successfully resolved issues or built relationships, as these will demonstrate your ability to collaborate with both internal teams and customers.
✨Research VF Corporation
Familiarise yourself with VF Corporation's brands and their commitment to sustainability. Understanding the company's culture and values will help you align your answers with what they’re looking for, making you a more attractive candidate.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, the tools they use for credit management, or how they measure success in this role. It shows your genuine interest and helps you assess if it's the right fit for you.
