At a Glance
- Tasks: Build and activate strategic partnerships across travel, hospitality, and financial services.
- Company: Join McArthurGlen, Europe's leading designer outlet manager with a global presence.
- Benefits: Competitive salary, performance bonuses, wellbeing allowance, and flexible working options.
- Other info: Enjoy a values-based culture with opportunities for learning and development.
- Why this job: Shape impactful partnerships and drive growth in a dynamic, international environment.
- Qualifications: Experience in managing strategic partnerships and strong analytical skills required.
The predicted salary is between 50000 - 62500 £ per year.
McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.
As Tourism Partnership Manager, you'll build and activate partnerships across travel, hospitality, loyalty and financial services, ensuring they deliver measurable commercial impact in our priority international markets. You'll shape and scale high value strategic partnerships that drive incremental demand, sales uplift and long term competitiveness across the McArthurGlen portfolio. This is a Group-level role working closely with Tourism, Strategy, IT, Legal, Finance and regional teams. You'll bring structure, rigour and creativity to how we evaluate, implement and optimise partnerships - turning great ideas into repeatable, scalable growth engines.
What you'll be doing
Reporting to our International Markets Director, you'll drive a focused portfolio of high value partnerships across travel, hospitality, loyalty and payment ecosystems - shaping opportunities, applying structured evaluation and ensuring each partnership is commercially sound and scalable. Working cross functionally, you'll lead delivery from business case to launch, manage operational readiness, and oversee loyalty and payment linked mechanics while maintaining strong partner relationships. Your work will generate measurable commercial impact, from incremental footfall and sales uplift to high value customer acquisition. You'll track performance through core KPIs, optimise based on insight, and integrate partnerships seamlessly into the customer journey and marketing activity. You'll also support CRM growth, ensure clear reporting, and use data driven learnings to refine and elevate future partnership strategy.
Qualifications
- Proven experience managing strategic partnerships in travel, hospitality, loyalty, payments or retail.
- Strong commercial judgement with the ability to assess value and shape compelling business cases.
- Confident stakeholder manager who can align senior partners and cross functional teams.
- Analytical mindset with comfort using KPIs, data and insights to drive decisions.
- Highly organised, proactive and delivery focused, able to manage multiple workstreams end to end.
Additional Information
- Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%.
- Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
- Volunteering Days: Benefit from 2 paid volunteering days per year.
- Exclusive Discounts: Access special discounts at our Designer Outlets.
- Flexible Working: Hybrid working options where possible to accommodate your needs.
- International Exposure: Work with colleagues across eight countries within a global organization.
- Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross country projects, international secondments, and a calendar of core development opportunities.
- Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
- Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations.
Tourism Partnerships Manager employer: FashionUnited Group
FashionUnited Group is an excellent employer that values its employees by fostering a dynamic and supportive work culture in the heart of Manchester. With competitive salaries, performance-based bonuses, and a generous uniform allowance, we prioritise employee satisfaction and growth, offering ample opportunities for career advancement within the luxury retail sector. Join us to be part of a team that is dedicated to delivering exceptional service while enjoying the vibrant atmosphere of one of the UK's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Tourism Partnerships Manager
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like FashionUnited Group who are looking for fresh talent for roles like Tourism Partnerships Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like FashionUnited Group and give you a leg up for your Tourism Partnerships Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Tourism Partnerships Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Tourism Partnerships Manager
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Tourism Partnerships Manager role at FashionUnited Group.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Tourism Partnerships Manager position at FashionUnited Group.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of FashionUnited Group.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to FashionUnited Group's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Tourism Partnerships Manager.
How to prepare for a job interview at FashionUnited Group
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at FashionUnited Group.
