At a Glance
- Tasks: Deliver an elevated shopping experience and meet sales goals while supporting store operations.
- Company: Join Coach, a luxury brand known for its stylish products and inclusive culture.
- Benefits: Enjoy a fun work environment, career progression, and attractive employee discounts.
- Other info: Flexible schedule required; opportunities for volunteering and professional development.
- Why this job: Be a brand ambassador and connect with customers through fashion and personalised service.
- Qualifications: 1+ years of sales experience, preferably in luxury retail, and knowledge of fashion trends.
The predicted salary is between 20000 - 25000 € per year.
Join Coach as a Sales Associate, the front‑line ambassador delivering an elevated personalized shopping experience while meeting personal and store sales goals and supporting daily store operations.
Key Responsibilities
- Represent Coach as a brand ambassador and adhere to the Coach Guide to Style and Service standards.
- Build lasting client relationships through personalized styling, product expertise, and fashion advice.
- Drive sales through cross‑selling, upselling, and tailored recommendations.
- Utilize mobile POS, clienteling tools and social selling platforms, including short‑form video, to capture data and encourage repeat purchases.
- Develop and execute personal sales plans and meet or exceed individual and team KPIs.
- Source new customers, maintain relationships, and follow up to close sales.
- Maintain high energy on the floor, manage multiple customers and adapt selling techniques to business needs.
- Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
- Keep sales floor and stockroom clean, organized and stocked; follow retail policies, POS and asset protection procedures.
- Process transactions efficiently (purchases, returns, exchanges, online pickups).
- Support inventory cycles: receive shipments, stock shelves and manage product movement.
- Assist teammates in functional areas as required.
- Foster a collaborative, trust‑based environment and encourage team performance.
- Participate in brand initiatives, training programs and inclusion activities.
- Welcome feedback, adapt behaviors and maintain a calm, professional demeanor.
Required Qualifications
- 1+ years of sales experience, preferably in luxury retail; knowledge of fashion trends and competitors.
- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use and ability to read price/release sheets.
- Luxury retail background, social media savvy and experience with live‑stream shopping or video demos, clienteling and data acquisition skills (preferred).
- Ability to work in a fast‑paced environment.
- Strong English language proficiency.
Schedule
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak‑busy season, high‑traffic retail days and public holidays.
Benefits
- Inclusive, innovative and fun working environment.
- Internal mobility and career progression.
- One paid volunteering day per year and opportunities to volunteer with global projects.
- Learning and development opportunities via the Ambassador Programme.
- Equity, inclusion and diversity initiatives with employee resource groups and regional inclusion councils.
- Attractive employee discount.
Equal Opportunity Statement
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
Temporary Sales Associate - 32 hours employer: FashionUnited Group
At Coach, we pride ourselves on fostering an inclusive and innovative work environment where our Sales Associates can thrive. With a strong focus on personal development through our Ambassador Programme and opportunities for internal mobility, employees are encouraged to grow their careers while enjoying attractive benefits such as a generous employee discount and a paid volunteering day each year. Join us in delivering exceptional customer experiences in a dynamic retail setting that values collaboration and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Sales Associate - 32 hours
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Coach's history, values, and latest collections. This way, you can show off your passion for the brand and how you can embody their style and service standards.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer on the floor. Role-play with a friend or in front of the mirror to get comfortable with cross-selling and upselling techniques that align with Coach's ethos.
✨Tip Number 3
Show off your social media skills! If you've got experience with platforms like Instagram or TikTok, mention it. Highlight how you can use these tools to engage customers and drive sales, especially through live-stream shopping or video demos.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It’s a great way to keep the conversation going and remind them why you’d be a fantastic fit for the team.
We think you need these skills to ace Temporary Sales Associate - 32 hours
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention any relevant experience you have in luxury retail and how you keep up with the latest trends. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and the products.
Tailor Your Application:Make sure to customise your application for the Sales Associate role at Coach. Highlight your sales experience and any specific skills that match the job description, like your ability to build client relationships or your experience with POS systems. This shows us that you’ve done your homework and are serious about joining our team.
Be Personable and Professional:Your written application is your first chance to make an impression, so keep it friendly yet professional. Use a conversational tone while ensuring your grammar and spelling are spot on. We appreciate authenticity, but we also value professionalism!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved. We can’t wait to hear from you!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand
Before the interview, dive deep into Coach's brand values and style standards. Familiarise yourself with their latest collections and understand what sets them apart in the luxury retail market. This knowledge will help you speak confidently about how you can embody their brand as a Sales Associate.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you successfully upsold or cross-sold products. Highlight your ability to build client relationships and how you've met or exceeded sales goals in the past.
✨Be Tech-Savvy
Since the role involves using mobile POS and clienteling tools, brush up on your tech skills. Be ready to talk about your experience with these tools and how you can leverage social media for sales. If you have experience with live-stream shopping or video demos, make sure to mention it!
✨Demonstrate Team Spirit
Coach values collaboration, so be prepared to discuss how you work well in a team. Share examples of how you've supported teammates in previous roles and how you foster a positive environment. Showing that you can adapt and maintain a professional demeanour under pressure will set you apart.
