At a Glance
- Tasks: Deliver an elevated shopping experience and meet sales goals while supporting store operations.
- Company: Join Coach, a leading luxury fashion brand with a vibrant culture.
- Benefits: Enjoy a fun work environment, career progression, and attractive employee discounts.
- Other info: Flexible schedule required, with opportunities for volunteering and personal development.
- Why this job: Be a brand ambassador and connect with customers through your passion for fashion.
- Qualifications: 1+ years of sales experience, preferably in luxury retail; social media savvy is a plus.
The predicted salary is between 12 - 15 € per hour.
Join Coach as a Sales Associate, the front‑line ambassador delivering an elevated personalized shopping experience while meeting personal and store sales goals and supporting daily store operations.
Key Responsibilities
- Represent Coach as a brand ambassador and adhere to the Coach Guide to Style and Service standards.
- Build lasting client relationships through personalized styling, product expertise, and fashion advice.
- Drive sales through cross‑selling, upselling, and tailored recommendations.
- Utilize mobile POS, clienteling tools and social selling platforms, including short‑form video, to capture data and encourage repeat purchases.
- Develop and execute personal sales plans and meet or exceed individual and team KPIs.
- Source new customers, maintain relationships, and follow up to close sales.
- Maintain high energy on the floor, manage multiple customers and adapt selling techniques to business needs.
- Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
- Keep sales floor and stockroom clean, organized and stocked; follow retail policies, POS and asset protection procedures.
- Process transactions efficiently (purchases, returns, exchanges, online pickups).
- Support inventory cycles: receive shipments, stock shelves and manage product movement.
- Assist teammates in functional areas as required.
- Foster a collaborative, trust‑based environment and encourage team performance.
- Participate in brand initiatives, training programs and inclusion activities.
- Welcome feedback, adapt behaviors and maintain a calm, professional demeanor.
Required Qualifications
- 1+ years of sales experience, preferably in luxury retail; knowledge of fashion trends and competitors.
- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use and ability to read price/release sheets.
- Luxury retail background, social media savvy and experience with live‑stream shopping or video demos, clienteling and data acquisition skills (preferred).
- Ability to work in a fast‑paced environment.
- Strong English language proficiency.
Schedule
Ability to work a flexible schedule to meet business needs, including nights, weekends, peak‑busy season, high‑traffic retail days and public holidays.
Benefits
- Inclusive, innovative and fun working environment.
- Internal mobility and career progression.
- One paid volunteering day per year and opportunities to volunteer with global projects.
- Learning and development opportunities via the Ambassador Programme.
- Equity, inclusion and diversity initiatives with employee resource groups and regional inclusion councils.
- Attractive employee discount.
Temporary Sales Associate 16 hours employer: FashionUnited Group
At Coach, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work environment that fosters personal growth and career progression. Our Sales Associates enjoy unique benefits such as a generous employee discount, opportunities for volunteering, and access to our Ambassador Programme for continuous learning. Join us in delivering a personalised shopping experience while being part of a collaborative team that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Sales Associate 16 hours
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Coach's history, values, and latest collections. This way, you can show off your passion for the brand and how you can embody their style and service standards.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer on the floor. Role-play with a friend or in front of the mirror to get comfortable with cross-selling and upselling techniques that align with Coach's ethos.
✨Tip Number 3
Network like a pro! Connect with current or former Coach employees on LinkedIn. Ask them about their experiences and any tips they might have. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience in luxury retail and your knowledge of fashion trends.
We think you need these skills to ace Temporary Sales Associate 16 hours
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Mention any relevant experience you have in luxury retail and how you keep up with the latest trends. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and the products.
Highlight Your Sales Skills:Make sure to showcase your sales experience and any specific achievements you've had in previous roles. Talk about how you’ve met or exceeded sales goals, and don’t forget to mention any techniques you used, like upselling or cross-selling. We love numbers, so if you can, include some stats!
Personalise Your Application:Tailor your application to Coach by using the language from the job description. This shows us that you’ve done your homework and understand what we’re all about. Use phrases like 'brand ambassador' and 'personalised shopping experience' to connect your skills with our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it gives you a chance to explore more about our culture and values while you’re at it!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand
Before the interview, dive deep into Coach's brand values and style. Familiarise yourself with their latest collections and understand what sets them apart in the luxury retail market. This knowledge will help you speak confidently about how you can represent the brand as an ambassador.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in luxury retail. Think of specific examples where you successfully upsold or cross-sold products. Highlight your ability to build client relationships and how you've met or exceeded sales goals in the past.
✨Be Tech-Savvy
Since the role involves using mobile POS and clienteling tools, brush up on your tech skills. Be ready to discuss any experience you have with these systems or similar technologies. If you’ve used social media for sales, share those experiences too!
✨Emphasise Teamwork and Adaptability
Coach values a collaborative environment, so be prepared to talk about how you work well in teams. Share examples of how you've adapted your selling techniques to meet business needs or supported teammates during busy periods. This shows you're a team player who can thrive in a fast-paced setting.
