Systems Analyst - DTC

What you'll be doing:

• Collaborating with stakeholders to gather and refine business needs, pain points and goals, challenging assumptions to achieve success.
• Facilitate and/or support sessions to analyze, define and prioritize gaps in requirements, ensuring robust capture.
• Assess new requirements and work requests, determine feasibility and effort to inform prioritization, documenting assumptions, clarifications and dependencies.
• Use techniques such as use cases, flows, diagrams and models to capture requirements for stakeholder sign‑off, ready for technical delivery teams.
• Create User Stories, Spikes, Tasks, Test Logs and other artifacts to support development, ensuring quality consistent with delivery needs.
• Collaborate with Product Managers, Architects, Engineers, QA and end users to ensure the right solution is used.
• Lead problem investigations based on challenges raised by stakeholders, determining resolution and involving relevant team members.
• Participate in Agile ceremonies, sprint planning and other supporting activities.
• Own business process knowledge across systems, document existing and new solutions, maintaining supporting materials.
• Perform duties consistent with the company’s AAP/EEO goals and policies.
• Perform other duties as required by manager.

Key Requirements:

• Bachelor’s degree or equivalent in Computer Science, Management Information Systems, a Business discipline or related field, or equivalent work experience.
• Prior experience in e‑commerce, point of sale, consumer marketing and related platforms within a Retail business.
• Understanding of the software development lifecycle including requirements gathering, design, configuration, testing and support on small to medium efforts/projects.
• Familiarity with Agile/Scrum methodologies.
• Experience with the Atlassian suite is desirable.
• Experience working independently or as part of a team of internal and external partners to agree and produce project deliverables.
• Excellent analytical, problem‑solving, priority‑setting, time‑management and organizational skills.
• Hands‑on, pragmatic, results‑driven attitude.
• Ability to establish and maintain effective working relationships with key business stakeholders and cross‑functional IT teams.
• Understanding of shifting priorities and deadlines; demonstrated ability to manage change and complete deliverables within assigned timeline.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value differences and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer and aim to create equal opportunities for associates, customers and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or any other legally protected characteristic.