At a Glance
- Tasks: Deliver a premium customer experience and build strong relationships.
- Company: Join Lacoste, a globally recognised brand at the intersection of fashion and sport.
- Benefits: Enjoy 28 days annual leave, up to 65% discount, and family-friendly policies.
- Other info: Embrace diversity and grow within a supportive global community.
- Why this job: Be part of a new pop-up store adventure and shape the customer experience.
- Qualifications: Retail experience preferred; passion for customer service and teamwork is essential.
The predicted salary is between 20000 - 25000 £ per year.
We are excited to be opening a brand-new pop-up store in Swindon, launching in August 2026, bringing together a fresh team of Crocodiles for a unique 12-month journey. This is a fantastic opportunity to be part of a new adventure from day one, shaping the customer experience, building a strong team culture, and making a real impact in a fast-paced retail environment.
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, with the crocodile as its iconic rallying signature. Present in nearly 100 countries, Lacoste is a globally recognised French brand known for its distinctive expertise - from product creation to omnichannel retail. At Lacoste, elegance goes beyond style - it influences everything we do, including our social and environmental commitments. Joining Lacoste means becoming part of a global community of 8,500 people, united by a shared ambition to move forward and build the future. We are committed to equal opportunities, developing talent, and embracing diversity.
Responsibilities:
- Deliver a premium and personalised customer experience
- Engage with customers to build strong relationships and brand loyalty
- Meet and exceed individual and store sales targets
- Work collaboratively with your team of Crocodiles to create a positive store environment
- Maintain high standards of visual merchandising and store presentation
- Stay agile, open to change, and ready to support all aspects of store operations
- Represent and embody the Lacoste brand and values every day
- Confidently apply the Lacoste Sales Steps
What we offer:
- 28 days annual leave (inclusive of bank holidays)
- Up to 65% employee discount on Lacoste products
- Employee Assistance Programme
- Family friendly policies
Profile:
- Previous retail or customer-facing experience (preferred)
- A passion for customer service and creating memorable experiences
- A target-driven mindset with a proactive approach to sales
- Strong team spirit and a collaborative attitude
- Curiosity, initiative, and a willingness to learn
- A positive, honest, and can-do mindset
- Alignment with Lacoste values: Play by Daring, Play with Elegance, Play as One Team, Play with Tenacity
Sales Consultant in Swindon employer: FashionUnited Group
FashionUnited Group is an excellent employer that values its employees by fostering a dynamic and supportive work culture in the heart of Manchester. With competitive salaries, performance-based bonuses, and a generous uniform allowance, we prioritise employee satisfaction and growth, offering ample opportunities for career advancement within the luxury retail sector. Join us to be part of a team that is dedicated to delivering exceptional service while enjoying the vibrant atmosphere of one of the UK's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Swindon
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like FashionUnited Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like FashionUnited Group!
We think you need these skills to ace Sales Consultant in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at FashionUnited Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at FashionUnited Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show FashionUnited Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at FashionUnited Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
