At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join the iconic Tommy Hilfiger brand and be part of a global fashion leader.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Opportunities for growth and development within a vibrant team.
- Why this job: Be a key player in creating memorable shopping experiences for customers.
- Qualifications: Previous supervisory experience in retail and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever‑evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount; the first‑class experience must be a given and our in‑store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through passion and belief in our brands.
Responsibilities
- Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
- Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Drive shop floor sales and exceed store targets through motivating the team to achieve these goals, while offering customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales vs budget, sales per hour and units per transaction.
- Perform manager‑on‑duty functions, manage store opening/closing functions and the sales floor.
- Focus staff on the importance of quality relationships with internal & external customers.
- Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
- Work with the management team to build a talent pool for key positions, including possible successors.
About YOU
- You’ll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- You’ll have previous people‑management experience with the ability to resolve conflict and unproductive disagreements.
- You’ll be an effective communicator with the ability to build relationships with ease.
- You’ll be a team player who recognises and celebrates the contributions and achievements of others.
- You’ll be confident in giving feedback that promotes positive behavioural change.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic showing a clear presence on the shop floor.
- You’ll approach all issues with a ‘can‑do’ approach and act with initiative to find in‑store solutions.
About WHAT WE OFFER
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best‑performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
PVH Corp. or its subsidiary ("PVH") is an equal‑opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
Part Time Supervisor, Tommy Hilfiger - Swindon employer: FashionUnited Group
At PVH, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and collaboration. Our Swindon location provides a dynamic environment where you can thrive as a Part Time Supervisor, with ample opportunities for personal growth and development within the iconic Tommy Hilfiger brand. We are committed to supporting our associates with a comprehensive benefits programme, ensuring a fulfilling and rewarding career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Supervisor, Tommy Hilfiger - Swindon
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This will not only impress your interviewers but also show that you're genuinely passionate about being part of their iconic story.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll need to lead by example and inspire your team. Think of scenarios where you’ve successfully resolved conflicts or motivated others, and be ready to share these stories during your interview.
✨Tip Number 3
Show your adaptability! Retail is always changing, so be prepared to discuss how you've handled change in the past. Whether it’s adapting to new sales strategies or managing a busy shop floor, highlight your 'can-do' attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the store's success.
We think you need these skills to ace Part Time Supervisor, Tommy Hilfiger - Swindon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand shine through. We want to see that you live and breathe the values of Tommy Hilfiger and are excited about delivering great service to our customers.
Tailor Your Experience:Make sure to highlight your previous supervisory or people-management experience in your application. We’re looking for candidates who can resolve conflicts and inspire their teams, so share specific examples that showcase these skills.
Be Authentic:We value authenticity, so be yourself in your written application. Share your unique approach to problem-solving and how you adapt to change, as this will resonate with us and show that you’re a good fit for our dynamic environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Tommy Hilfiger’s brand values and current collections. This will not only show your passion for the brand but also help you articulate how you can contribute to delivering that first-class customer experience they’re after.
✨Showcase Your Leadership Skills
As a Supervisor, you’ll need to lead by example. Prepare examples from your past experiences where you’ve successfully managed a team or resolved conflicts. Highlight how you motivated your team to achieve sales targets and fostered a positive store environment.
✨Demonstrate Your Customer Service Expertise
Be ready to discuss specific instances where you provided exceptional customer service. Think about how you’ve built relationships with customers and how you can ensure a repeat customer base. This aligns perfectly with their focus on delivering unparalleled spirited service.
✨Embrace Change and Adaptability
Retail is ever-evolving, so be prepared to talk about how you handle change. Share examples of how you’ve adapted to new processes or challenges in the past. This will show that you have the ‘can-do’ attitude they’re looking for and that you can thrive in a dynamic environment.
