Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.
From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.
The Role
Club L London is looking for a commercially driven and detail oriented Italian E-Commerce Assistant to support and grow our presence within the Italian market. This role will be responsible for executing trading activity, optimising the onsite customer journey, supporting campaign launches, and ensuring a seamless localised experience for Italian customers.
Key Responsibilities
E-commerce Trading & Campaign Execution
- Work in synergy with cross functional teams to identify new growth opportunities and ways to improve brand presence within the Italian market.
- Own and execute all key trading activity, ensuring major trading moments and campaigns are planned and delivered effectively.
- Collaborate closely with digital marketing channel teams to ensure campaign consistency across all channels.
- Support business goals through effective site presentation, merchandising, curation, and execution of trading and marketing strategies.
- Work closely with the Merchandising team to support forward planning, campaign execution, and new product drops (NPDs).
Site Performance & Optimisation
- Perform competitive analysis and identify gaps in site functionality, user experience, and product features.
- Create value throughout the onsite experience by identifying customer pain points and translating these into enhancement opportunities.
- Drive site improvements to maximise conversion, and reduce bounce rate.
- Understand the wider impact of front-end and back-end site changes and communicate feedback, pressure points, and improvements to the wider business.
- Utilise analytical tools and reporting to monitor site performance and implement data-driven improvements.
Italian Translation & Localisation
- Translate and localise product descriptions, marketing content, campaign messaging, banners, and onsite copy from English to Italian.
- Ensure all Italian content is culturally relevant, commercially effective, and aligned with Club L London’s brand tone.
- Conduct quality checks and proofread Italian content to ensure accuracy, consistency, and localisation quality.
- Support Italian customer experience through optimised localised content across the ecommerce journey.
- Support A/B testing and conversion rate optimisation initiatives.
About You
- Fluency in Italian and English (written and verbal) is essential.
- Entry level role but must have a degree in a relevant field and/or relevant work experience (preferably fashion)
- Knowledge of SEO & non-technical SEO best practices
- Strong copywriting and editing skills
- Proficiency in Microsoft Excel
- Has acute attention to detail
- Ability to work independently as well as in a team
- Ability to build collaborative relationships across teams and work effectively in a fast-paced environment
What's on offer?
- Bi-Annual Dress Allowance
- 25 days of annual leave (plus bank holidays)
- Extra day off for your birthday
- Flexible working hours around core hours of 10-4
- Early Finish Fridays
- Cycle to work scheme
- 40% staff discount across Club L and Lavish Alice products
England, United Kingdom of Great Britain and Northern Ireland
#J-18808-Ljbffr
Ecommerce Assistant - Italian in Stretford employer: FashionUnited Group
At REISS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant area of Islington, our team enjoys a supportive environment with ample opportunities for professional growth and development, alongside competitive benefits that enhance work-life balance. Join us to be part of a forward-thinking company that values your contributions and empowers you to achieve your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Assistant - Italian in Stretford
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like FashionUnited Group are looking for when hiring for a Ecommerce Assistant - Italian.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to FashionUnited Group for the Ecommerce Assistant - Italian, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at FashionUnited Group as a Ecommerce Assistant - Italian, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out FashionUnited Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Assistant - Italian.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at FashionUnited Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with FashionUnited Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at FashionUnited Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at FashionUnited Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that FashionUnited Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at FashionUnited Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
