At a Glance
- Tasks: Inspire customers and deliver excellent service while maintaining store standards.
- Company: Join The North Face, a leading outdoor brand with a passion for adventure.
- Benefits: Career growth, tailored training, and a supportive culture of respect and integrity.
- Other info: Flexible hours and a commitment to diversity and inclusion in the workplace.
- Why this job: Be part of a team that values your passion for the outdoors and customer experience.
- Qualifications: Great communication skills and a positive attitude; previous experience is a bonus.
The predicted salary is between 10 - 12 £ per hour.
The North Face® was founded in 1966 with the goal of preparing outdoor athletes for the rigors of their next adventure. Today we are the world's leading outdoor brand, creating athlete-tested, expedition-proven products that help people explore and test the limits of human potential. We protect our outdoor playgrounds and minimise our impact on the planet through programmes that encourage sustainability.
Your ROLE with us
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a passionate Sales Associate (part-time 20hr) to join our The North Face team based in Clarks Village. As a Sales Associate you will inspire our customers, deliver excellent service, and help maintain the highest standards on our shop floor.
How you’ll make a difference:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
What makes you the perfect Sales Associate?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have excellent written and verbal communication skills in English (speaking another language is a plus but not required).
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
- Previous experience is great but not necessary.
- What matters most is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Sales Associate (part-time 20hr) in Street employer: FashionUnited Group
The North Face® is an exceptional employer that prioritises employee growth and a supportive work culture, making it an ideal place for passionate individuals to thrive. Located in Clarks Village, our part-time Sales Associate role offers tailored training and career ownership, allowing you to develop your skills while being part of a team that values integrity, respect, and diversity. Join us to inspire customers and contribute to our mission of protecting the planet while enjoying a memorable shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (part-time 20hr) in Street
✨Tip Number 1
Get to know The North Face® brand inside out! Familiarise yourself with their products and values. This way, when you chat with the team during your interview, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or resolve an issue. Role-playing these situations with a friend can boost your confidence and prepare you for those real-life interactions on the shop floor.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips about the company culture and what it’s really like to work there, plus they might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining The North Face® team and ready to embark on this adventure with us!
We think you need these skills to ace Sales Associate (part-time 20hr) in Street
Some tips for your application 🫡
Show Your Passion:Let your love for the outdoors and retail shine through in your application. We want to see how your enthusiasm aligns with The North Face's mission to inspire adventure and sustainability.
Tailor Your CV:Make sure your CV highlights relevant experiences that showcase your customer service skills and teamwork. We appreciate when you connect your past roles to what we do at The North Face.
Craft a Personal Cover Letter:Use your cover letter to tell us why you want to join our team. Share specific examples of how you've delivered excellent service or contributed to a positive team environment in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at FashionUnited Group
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on The North Face. Familiarise yourself with their products, values, and sustainability efforts. This will not only show your passion for the brand but also help you answer questions more confidently.
✨Show Your Customer Service Skills
As a Sales Associate, customer interaction is key. Prepare examples from your past experiences where you provided excellent service or resolved a customer issue. This will demonstrate your ability to connect with customers and deliver that memorable shopping experience they’re looking for.
✨Embrace the Brand's Values
The North Face has strong guiding principles. Be ready to discuss how you embody these values in your daily life. Whether it’s acting with integrity or showing empathy, sharing personal anecdotes can really resonate with the interviewers.
✨Be Flexible and Positive
Highlight your willingness to work flexible hours, including weekends and holidays. A positive attitude goes a long way, so be sure to convey your enthusiasm for the role and your eagerness to contribute to the team’s success.
