At a Glance
- Tasks: Provide top-notch admin support throughout the employee lifecycle and ensure data accuracy.
- Company: Join a dynamic team focused on delivering exceptional HR services.
- Benefits: Gain valuable experience, competitive pay, and a chance to develop your skills.
- Other info: Perfect opportunity for students looking to kickstart their career in HR.
- Why this job: Be part of a team that values accuracy and customer service in HR.
- Qualifications: Experience in HR or payroll, strong attention to detail, and teamwork skills.
The predicted salary is between 30000 - 40000 £ per year.
To provide a high quality customer focussed and professional administrative service in all transactional aspects of the employee lifecycle and inputting employee related information into all HR related systems accurately and on time to maintain data integrity and facilitate payroll processing.
Responsibilities
- Working to agreed systems, processes and operational procedures, to deliver a consistently high quality customer centric and professional administrative service including the completion of letters, correspondence, documentation for all employee lifecycle events from new starters to leaver processing.
- Proactively checking and challenging the accuracy of information provided before accurately entering into SAP HR and other HR/payroll related systems, to ensure on time delivery of all payrolls across EMEA.
- Processing attendance and absences correctly and utilising substitutions as required for HQ and Retail stores.
- Processing employment change forms including changes of salary, hours, job roles, location, contract types and secondments.
- Responding to and handling queries received by the People Services team inboxes / case management system, ensuring full details are recorded for audit, monitoring and reporting purposes.
- Complete all Right to work checks ensuring full compliance with UK / ROI legislation and completing all reference checks for new starters to ensure protection for the company.
- To provide full administration for all training courses including booking requests and invitations, all preparation documents requirements, collation and production of materials, systems support and administration.
- Processing fleet and benefit data in SAP HR and third party systems such as driver declaration forms and private healthcare.
- Identifying and following up on missing / inaccurate data to ensure good data governance and data integrity in accordance with Data Protection requirements.
- Running and providing standard reports as required and responding to queries about employee information held in SAP HR ensuring compliance with Data Protection legislation.
- Notifying the People Services Manager or SAP HR Lead of Organisation Management issues when entering new starters, job changes or leavers.
- Identifying any system issues and taking appropriate escalation actions.
- Participate in systems testing and elevate system and process issues to the People Services Manager.
- Complete regular general filing and administration of data cleansing / destruction activity.
- Deliver a high quality customer focussed and professional administrative service at all times, delivered to the required SLAs and following established processes and policies.
- All documentation is delivered on time and accurate.
- All employee master data records within SAP HR are accurate and up to date and that delays do not lead to payroll processing errors or incorrect payments.
- All other HR related systems / third party systems are also accurate and updated in accordance with our SLA’s.
- Absence and attendance data is recorded accurately and on time for payroll running schedules or our SLA’s.
- All employment change forms are checked for accuracy and full authorisation levels before being inputted to SAP HR.
- All enquiries are handled and resolved in accordance with our SLA’s and deliver excellent customer service, supported by customer feedback.
- Full accurate records are updated and completed to enable accurate audit, monitoring and reporting against SLA’s.
- All new starters have provided and been verified for Right to Work ensuring full compliance with legislation.
- All training courses are effectively and efficiently organised in time and with full supporting documentation completed.
- Employees have access to timely and accurate provision of company benefits and appropriate tax treatment is being applied through payroll.
- Anomalies are identified and escalated appropriately either within People Services or directly to the line manager within the business.
- Queries on employee information are handled with appropriate sensitivity and confidentiality and comply with Data Protection legislation.
- System issues are escalated immediately as to not delay payment to employees, breach deliver within SLA’s or breach any compliance to legislation.
- Full and rigorous system testing is completed to ensure any system, process or data anomalies are identified and escalated during the testing process to mitigate any issues to the live system or create breakdowns in legal requirements.
- Employee documentation for electronic documents and paperwork is filed appropriately.
- Data cleansing / destruction is completed in accordance with Data Protection legislation to ensure full compliance.
Qualifications
- All employee related data and actions and their system and payroll implications
- HR Business Processes, including authorisation levels for payments
- Company policies and procedures for absences and payment types
- Payroll timetables
- Customer Service
- Worked within an HR and Payroll, Finance or Data Processing environment, specifically with an understanding of payment processing and the handling of sensitive data
- Basic Excel and Word skills
- Use of HR/Payroll systems (SAP)
- Team Working
- Focus on Accuracy and Quality
- Highly Organised and able to meet deadlines
People Services Administrator - Temp in Street employer: FashionUnited Group
As a People Services Administrator, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. Our commitment to delivering exceptional customer service is matched by our dedication to fostering a culture of collaboration and continuous improvement, ensuring that every team member has the opportunity to develop their skills and advance their career. Located in the heart of the UK, we offer competitive benefits and a vibrant workplace that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Administrator - Temp in Street
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a People Services Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their HR processes and be ready to discuss how you can contribute to maintaining data integrity and delivering excellent customer service.
✨Tip Number 3
Practice common interview questions related to HR and payroll. Think about scenarios where you've handled sensitive data or resolved queries effectively. This will help you showcase your skills and experience confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our mission of providing top-notch administrative services.
We think you need these skills to ace People Services Administrator - Temp in Street
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in HR and payroll processes. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Showcase Your Attention to Detail:Since accuracy is key in this role, emphasise any previous experience where you’ve had to manage sensitive data or ensure compliance with regulations. We love candidates who can demonstrate their meticulous nature!
Highlight Customer Service Skills:This position is all about providing a top-notch customer service experience. Share examples of how you've successfully handled queries or resolved issues in past roles. We’re looking for that customer-centric mindset!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at FashionUnited Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a People Services Administrator. Familiarise yourself with HR processes, payroll systems like SAP, and data protection legislation. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing a high-quality customer-focused service, be ready to share examples of how you've handled queries or resolved issues in previous jobs. Highlight your ability to maintain professionalism and accuracy under pressure.
✨Be Detail-Oriented
Accuracy is crucial in this position, so prepare to discuss how you ensure data integrity in your work. Bring up any experiences where you’ve had to check and challenge information before processing it, as this will demonstrate your attention to detail.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle situations like processing errors or managing tight deadlines. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
