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- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer experiences.
- Company: Join the iconic Michael Kors brand, known for luxury and style.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Embrace a culture of performance and accountability while making an impact.
- Why this job: Be a key player in a fast-paced retail setting with endless opportunities.
- Qualifications: Retail management experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels.
Leading all aspects of store management, the Store Manager builds and leads a high-performing team focused on driving the business. The role is accountable for achieving operational budgets and developing and maintaining a proactive business plan.
Responsibilities- Inspire, lead, and coach the store team to foster a culture of performance and accountability.
- Recruit, train, and develop top talent to build a team of Jet Set Ambassadors.
- Drive retention through effective Talent and Succession planning.
- Support and follow up on all training and onboarding initiatives.
- Conduct regular performance evaluations, providing ongoing feedback and coaching.
- Proactively manage HR matters in partnership with HR, ensuring grooming and image standards align with brand policy.
- Partner with DM to review PTS integrity and identify improvement.
- Collaborate with retail partners on sales strategies, product knowledge, brand standards, and service.
- Role model company behaviors and ensure effective use of the Service behavior toolkit.
- Lead the team to deliver exceptional customer experiences that drive loyalty and repeat business.
- Ensure consistent client communication through all clienteling tools.
- Actively manage the client database to drive sales growth.
- Maintain a strong floor presence and lead by example.
- Coach and empower teams to resolve customer service issues.
- Drive incremental revenue through local customer events.
- Build strong relationships with the District Manager, corporate partners, mall offices, and peer stores to drive district-wide performance.
- Meet and exceed sales goals, holding self and team accountable.
- Analyze reports and implement action plans to achieve or exceed targets.
- Partner with the team on Quarterly Planners to support strong business outcomes.
- Communicate business results and opportunities, driving sales and product knowledge.
- Set and clearly communicate sales and unit goals for Jet Set Ambassadors.
- Ensure store maintenance and audit programs align with brand standards.
- Control expenses and continuously seek cost-saving opportunities.
- Maintain inventory integrity through bi-annual inventories.
- Prioritize loss prevention, taking swift action on risks in partnership with LPRM.
- Partner with DVM to execute visual merchandising directives and strategies.
- Collaborate with logistics and product teams to maintain optimal assortment, size, and style integrity.
- Ensure effective use of all company communication platforms and follow up on required actions.
- Proven retail management experience in a fast-paced environment.
- Charismatic, inspirational leadership style.
- Strong technology proficiency to drive sales and customer experience.
- Ability to thrive under pressure in a dynamic environment.
- Excellent organizational, interpersonal, and follow-up skills.
- Proficiency in Retail Math, KPIs, and Microsoft Office.
- Fluent in English.
Location: England, United Kingdom of Great Britain and Northern Ireland.
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
Store Manager - Stratford in Stratford-upon-Avon employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Stratford in Stratford-upon-Avon
✨Tip Number 1
Get to know the company inside out! Research Michael Kors, their products, and their brand values. This way, when you walk into that interview, you can show off your passion and understanding of what they stand for.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the store culture and what it takes to succeed as a Store Manager at Michael Kors.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership and retail management. Think about your past experiences and how they align with the responsibilities of the Store Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Michael Kors.
We think you need these skills to ace Store Manager - Stratford in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how excited you are about leading a team and creating amazing customer experiences. Share specific examples of your past successes in retail management to really make your application stand out.
Tailor Your CV and Cover Letter: Don't just send the same old CV and cover letter for every job. Take a bit of time to customise them for this role at Michael Kors. Highlight your relevant experience and skills that match the job description, especially around leadership and driving sales. We appreciate when candidates take the extra step!
Be Clear and Concise: Keep your application clear and to the point. We love a well-structured CV and cover letter that are easy to read. Use bullet points where possible and avoid long paragraphs. This helps us quickly see why you’d be a great fit for the Store Manager position.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy and ensures your application goes directly to us. Plus, it shows you’re serious about joining the Michael Kors team. We can’t wait to see what you bring to the table!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Michael Kors' history, values, and product lines. Familiarise yourself with their latest collections and any recent news about the brand. This knowledge will not only impress the interviewers but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies. Be ready to discuss how you foster a culture of performance and accountability.
✨Demonstrate Your Customer-Centric Approach
Michael Kors places a strong emphasis on exceptional customer experiences. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to resolve issues and drive loyalty, as this aligns perfectly with the role's responsibilities.
✨Prepare for Operational Questions
Expect questions about managing budgets, inventory integrity, and loss prevention. Brush up on your retail math skills and be prepared to discuss how you've previously analysed reports to implement action plans. Showing your operational savvy will set you apart from other candidates.