At a Glance
- Tasks: Deliver exceptional customer experiences while achieving sales targets and maintaining store standards.
- Company: Join Clarks, a heritage brand with over 200 years of shoemaking excellence.
- Benefits: Great training, career progression, and the chance to make an impact in a global business.
- Other info: Dynamic work environment with opportunities for personal development.
- Why this job: Be part of a legacy brand and help customers find their perfect fit.
- Qualifications: Passion for sales and a knack for delivering great customer service.
The predicted salary is between 20000 - 25000 £ per year.
Join us at Clarks, where we’ve been creating quality footwear for over 200 years. We’re looking for an inspiring Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience to our customers.
About the role
To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.
What you’ll do
- Support the achievement of key store KPI’s by delivering sales at target levels set by store Management team.
- Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
- Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.
- Put stock away in the correct places, keeping good order and stockroom aisles clear.
- Follow Health and Safety procedures at all times as delivered in training.
- Represent the Clarks brand at all times.
- Follow cash and stock security procedures to Company standards.
- Comply with company and legal requirements.
- Regularly review own performance and maintain a personal development plan.
- Achieve required performance standards on KPIs such as sales and multi-sales.
- Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.
- Maintain visual merchandising standards and replenish as required.
- All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.
- Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.
- All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.
- Work with integrity in an honest and trustworthy manner.
- All relevant compliance of Company Policies and legal requirements are met.
- Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.
At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
Store Sales Ambassador – Brand Experience and KPIs employer: FashionUnited Group
At Clarks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Our commitment to employee development is reflected in our comprehensive training programmes and clear career progression paths, all while working in a dynamic retail environment that values innovation and craftsmanship. Join us in Somerset, where you can be part of a legacy that celebrates 200 years of quality footwear and enjoy the unique advantage of contributing to a brand that is both historic and forward-thinking.
StudySmarter Expert Advice🤫
We think this is how you could land Store Sales Ambassador – Brand Experience and KPIs
✨Tip Number 1
Get to know the Clarks brand inside out! Familiarise yourself with their history, products, and values. This will not only help you in interviews but also show your genuine interest in becoming a part of the team.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell Clarks shoes and accessories to customers. Highlight features, advantages, and benefits that resonate with their needs. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current or former Clarks employees on LinkedIn. They can provide insider tips and might even refer you for the position. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from Clarks.
We think you need these skills to ace Store Sales Ambassador – Brand Experience and KPIs
Some tips for your application 🫡
Show Your Passion for Footwear:When writing your application, let your love for shoes and customer service shine through! We want to see how excited you are about joining Clarks and delivering that exceptional shopping experience.
Highlight Relevant Experience:Make sure to mention any previous retail or sales experience you have. We’re looking for someone who can hit those KPIs, so share examples of how you've successfully met targets in the past!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know what makes you unique. Let us see the real you and how you can contribute to our brand!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining the Clarks family!
How to prepare for a job interview at FashionUnited Group
✨Know Your Clarks
Before the interview, dive deep into Clarks' history and product range. Familiarise yourself with their iconic styles like the Desert Boot and Wallabee. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Master the Selling Models
Understand the Clarks selling models and be ready to discuss how you would apply them in a real sales scenario. Think of examples from your past experiences where you successfully met sales targets or enhanced customer experiences.
✨Showcase Your Team Spirit
Clarks values teamwork, so be prepared to share examples of how you've collaborated with others in previous roles. Highlight any experiences where you supported your team in achieving KPIs or maintaining high retail standards.
✨Dress the Part
Since appearance is key in retail, make sure to dress smartly for your interview. Consider wearing something that reflects Clarks' style while adhering to their guidelines. This shows that you understand the brand's image and are ready to represent it.
