At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store targets.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy a seasonal business wear allowance, bonuses, health support, and 25 days annual leave.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be part of a vibrant retail environment where your leadership can shine and make a difference.
- Qualifications: Retail management experience and a passion for delivering outstanding customer service.
The predicted salary is between 30000 - 40000 € per year.
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about? As part of our Retail team, you’ll be joining our beautiful Store in Brent Cross on a full‑time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence.
What you’ll be doing:
- Planning the long‑term Store goals
- Managing the overall store operations and performance
- Leading the store team to deliver an exceptional customer experience by ensuring a personalised and tailored service is provided
- Managing stock levels and making key decisions about stock control to minimise loss
- Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
- Taking responsibility for recruitment and retaining talent
- Conducting regular performance reviews and probation reviews
What you’ll ideally bring to the role:
- You’ll have previous retail management experience in a similar size operation
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering exceptional customer service through your team
- Be highly visual and have excellent commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast‑paced retail environment
- Be self‑motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Fully funded health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Store Manager | Brent Cross employer: FashionUnited Group
Reiss is an exceptional employer that prioritises employee growth and well-being, offering a range of benefits including a seasonal business wear allowance, rewarding bonus structures, and comprehensive health support. Our vibrant work culture in the Brent Cross store fosters teamwork and excellence, ensuring that every team member can thrive in a fast-paced retail environment while delivering outstanding customer service. Join us to be part of a luxury brand that values diversity and empowers its employees to achieve their best.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager | Brent Cross
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Reiss's values, products, and customer service standards. This way, when you walk into that interview, you can show them you're not just another candidate, but someone who truly understands their ethos.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application. It’s all about making those connections that could give you an edge!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've led a team, managed stock, or delivered exceptional customer service. We want to hear those stories that showcase your skills and how you can bring value to the Reiss team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Reiss family. Let’s get you started on this exciting journey!
We think you need these skills to ace Store Manager | Brent Cross
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for retail and luxury products shine through. We want to see that you genuinely care about providing exceptional customer service and creating a standout store environment.
Tailor Your CV:Make sure to tailor your CV to highlight your previous retail management experience. Focus on achievements that demonstrate your ability to increase business performance and lead a team effectively. We love seeing how you've made an impact in past roles!
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate their skills and experiences in a way that's easy to understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Reiss.
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product lines. Understanding their commitment to sustainability and luxury will help you connect with the brand's ethos and demonstrate your genuine interest.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them to deliver exceptional customer service and achieve sales targets.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you had to manage stock levels or resolve customer complaints, and be ready to discuss your approach and outcomes.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your enthusiasm for the role and the company. Inquire about the store's goals, team dynamics, or how they measure success in customer service. This shows you're not just interested in the job, but also in contributing to the company's vision.
