At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect outfit.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Other info: Flexible hours, excellent training, and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Retail experience is a plus, but enthusiasm and communication skills are key.
The predicted salary is between 12 - 15 € per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
- Retail environment.
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider all applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Store Assistant - London, King's Cross - 12 Hours - Sweaty Betty employer: FashionUnited Group
At Sweaty Betty, we pride ourselves on being an exceptional employer that values our team members as the heart of our retail experience. Located in the vibrant King's Cross area of London, we offer a supportive work culture with generous benefits including a clothing allowance, extensive training opportunities, and a commitment to diversity, equity, and inclusion. Join us to not only grow your career but also to be part of a community that empowers and inspires both employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - London, King's Cross - 12 Hours - Sweaty Betty
✨Tip Number 1
Get to know the brand! Before your interview, dive into Sweaty Betty's mission and values. Show us that you’re not just another candidate, but someone who genuinely connects with our ethos of empowerment and customer experience.
✨Tip Number 2
Practice your people skills! As a Store Assistant, you'll be interacting with customers all day. Role-play with a friend or family member to get comfortable with engaging and building rapport. We want to see your enthusiasm shine through!
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the Sweaty Betty style. It shows us you understand our brand and are ready to represent it. Plus, it’s a great way to express your personality!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there. Don’t miss out on being part of our amazing team at Sweaty Betty!
We think you need these skills to ace Store Assistant - London, King's Cross - 12 Hours - Sweaty Betty
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for Sweaty Betty shine through! We love candidates who are genuinely excited about our brand and what we stand for. Share why you want to be part of our team and how you connect with our mission.
Tailor Your CV:Make sure your CV is tailored to the Store Assistant role. Highlight any relevant experience, even if it’s not in retail. We want to see how your skills can contribute to creating amazing customer experiences, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Use a friendly tone and let your personality come through. This is your chance to show us who you are beyond just your qualifications!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you into the process. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research Sweaty Betty and its products. Understand their mission of empowerment and how they engage with customers. This will help you demonstrate your passion for the brand and show that you're ready to contribute to creating amazing customer experiences.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will highlight your ability to create lasting impressions, which is key for a Store Assistant role.
✨Be Ready to Discuss Sales Targets
Familiarise yourself with sales metrics and be prepared to discuss how you can contribute to achieving them. Think of specific strategies you might use to encourage customer loyalty and drive sales, such as discussing upcoming collection launches or engaging customers with product knowledge.
✨Emphasise Your Team Spirit
Sweaty Betty values teamwork, so be ready to talk about how you work well with others. Share examples of how you've collaborated in a fast-paced environment and how you can contribute to maintaining store standards while supporting your colleagues. A positive attitude and enthusiasm for learning will go a long way!
