At a Glance
- Tasks: Uncover actionable insights to shape decisions and optimise the customer journey.
- Company: Join Gymshark, a rapidly growing brand in the fitness community.
- Benefits: Enjoy a performance bonus, healthcare, 25 days holiday, and Gymshark discounts.
- Other info: Hybrid role with opportunities for career growth and development.
- Why this job: Be the voice of the customer and make a real impact on our community.
- Qualifications: Experience in research with strong skills in qualitative and quantitative methods.
The predicted salary is between 40000 - 50000 £ per year.
At Gymshark, insight sits at the heart of how we serve our community. As a Research Executive on a 12m FTC, you’ll play a key role in uncovering actionable insight that shapes decisions across the business. Working within the Insight team, you’ll use a mix of qualitative and quantitative research methods to deeply understand our community, optimise the end‑to‑end customer journey, and champion the voice of the customer at every touchpoint.
WHAT YOU’LL BE DOING
- Delivering clear, actionable insights using a range of qualitative and quantitative research methods.
- Translating research outputs into compelling insight stories and grounded recommendations.
- Designing and running surveys, IDIs and community activities, analysing data and producing rich insight outputs.
- Building research proposals that clearly define objectives, scope, methodology and timelines.
- Partnering closely with internal stakeholders to shape research briefs and ensure insight lands with impact.
- Working with external research agencies to deliver high‑quality, actionable outcomes.
- Supporting and developing junior team members, sharing skills and best practice.
- Acting as a customer champion, ensuring insight is embedded into decision‑making across Gymshark.
WHAT YOU’LL NEED
- Proven experience in a research role with strong understanding of research methodologies.
- Confidence leading both qualitative and quantitative research projects end‑to‑end.
- Ability to synthesise multiple data sources into one cohesive, insight‑led narrative.
- Strong stakeholder management and communication skills, with the ability to present insight clearly and confidently.
- Experience managing multiple projects and proactively flagging risks or blockers.
- Nice to have: Experience working with research communities or panels. Exposure to large datasets and analysis tools (e.g. DisplayR, MarketSight).
LOCATION: Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK.
BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.
ABOUT US. We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.
THE PERKS. Standard benefits include:
- Performance-based Bonus opportunity
- Funded Healthcare benefit
- 25 days holiday, additional day for your birthday & Bank Holidays
- Contributory Employer pension scheme
- Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
- Gymshark Employee Discount & long service awards
- Access to High Street cashback and discounts
- Financial, Physical and Mental Wellbeing Support
- Enhanced Family Leave package
- Life Assurance
Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC), Onsite lunch provision & coffee bars.
Office location specific benefits include (LDN): Funded multi-site fitness membership.
Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
Insight Strategy Lead - Customer Research (12m FTC) in Solihull employer: FashionUnited Group
At Gymshark, we pride ourselves on fostering a vibrant and inclusive work culture where every team member can thrive. As an Insight Strategy Lead in Solihull, you'll benefit from a supportive environment that champions personal and professional growth, alongside competitive perks such as performance-based bonuses, funded healthcare, and a generous holiday allowance. Join us to be part of a dynamic team dedicated to shaping the future of fitness and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Insight Strategy Lead - Customer Research (12m FTC) in Solihull
✨Tip Number 1
Get to know Gymshark inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely gets what they're about.
✨Tip Number 2
Practice your storytelling skills! Since you'll be translating research into compelling insights, think of examples from your past work where you've done this successfully. Be ready to share these stories in interviews to demonstrate your impact.
✨Tip Number 3
Network like a pro! Connect with current or former Gymshark employees on LinkedIn. Ask them about their experiences and any tips they might have for you. This could give you insider knowledge that sets you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Gymshark family!
We think you need these skills to ace Insight Strategy Lead - Customer Research (12m FTC) in Solihull
Some tips for your application 🫡
Show Your Research Skills:Make sure to highlight your experience with both qualitative and quantitative research methods. We want to see how you've used these skills to deliver actionable insights in your previous roles.
Craft a Compelling Narrative:When you describe your past projects, focus on how you translated research findings into clear, impactful stories. We love candidates who can communicate insights effectively, so don’t hold back!
Tailor Your Application:Take the time to customise your application for this role. Mention specific experiences that align with the responsibilities listed in the job description. It shows us you’re genuinely interested in the position.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at FashionUnited Group
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these in past roles, as Gymshark is looking for someone who can lead projects end-to-end.
✨Craft Compelling Insight Stories
Prepare to showcase your ability to translate data into actionable insights. Think of examples where you've turned complex data into clear narratives that influenced decision-making.
✨Engage with Stakeholders
Practice how you'll communicate your insights to various stakeholders. Highlight your experience in managing relationships and ensuring that insights land with impact, as this is crucial for the role.
✨Showcase Your Project Management Skills
Be ready to discuss how you've managed multiple projects simultaneously. Share specific instances where you've identified risks or blockers and how you addressed them to keep projects on track.
