At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture that values every voice and fosters growth.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 11 - 12 € per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
About the Role
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About You
You’ll connect to consumers and have a previous track record within hospitality or retail. You’ll be an effective communicator with the ability to collaborate to win. You’ll inspire trust and recognize and celebrate the contributions and achievements of others. You’ll adapt fast and act with purpose, showing a clear presence on the shop floor. You’ll take ownership and make informed decisions to find in-store solutions.
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Sales Associate, Tommy Hilfiger Wembley employer: FashionUnited Group
At Tommy Hilfiger Wembley, we pride ourselves on being an exceptional employer that values creativity, inclusivity, and personal growth. Our vibrant work culture encourages collaboration and celebrates individual contributions, while our commitment to employee development ensures that you have the opportunity to thrive in your career. Join us in delivering outstanding customer experiences in a dynamic retail environment that embodies the spirit of Americana and accessible luxury.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Wembley
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tommy Hilfiger's history, values, and product lines. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! As a Sales Associate, you'll be the first point of contact for customers. Role-play with friends or family to nail down how to handle queries and provide excellent service. The more comfortable you are, the better you'll connect with customers.
✨Tip Number 3
Show your adaptability! Retail is all about change, so be ready to demonstrate how you've successfully adapted in previous roles. Share examples of how you've tackled challenges or improved customer experiences – it’ll show you're the right fit for the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Tommy Hilfiger team. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Wembley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can contribute to our iconic story.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or hospitality. We love seeing how your past roles have prepared you to deliver exceptional customer service and be a brand ambassador.
Be Authentic:Don’t be afraid to show your personality in your application. We appreciate authenticity and want to know what makes you unique and how you can bring that to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Familiarise yourself with their latest campaigns and how they connect with culture. This knowledge will not only impress your interviewers but also show that you're genuinely interested in being a part of their iconic story.
✨Showcase Your Customer Service Skills
As a Seasonal Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to resolve queries and build relationships, as this aligns perfectly with what they’re looking for.
✨Dress the Part
Since you'll be representing a fashion brand, make sure to dress smartly and in line with Tommy Hilfiger’s style. This not only shows that you understand the brand's aesthetic but also demonstrates your commitment to the role. Think classic Americana with a modern twist!
✨Be Ready to Adapt
Retail is fast-paced and ever-changing. Be prepared to discuss how you've adapted to changes in previous roles. Share specific instances where you took ownership of a situation or made informed decisions to improve customer experience. This will resonate well with their emphasis on being nimble and responsive.
