At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture with opportunities for growth and development.
- Why this job: Be part of a dynamic team that shapes retail experiences and connects with consumers.
- Qualifications: Previous experience in hospitality or retail and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
About the Role
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About You
- You’ll connect to consumers and have a previous track record within hospitality or retail
- You’ll be an effective communicator with the ability to collaborate to win
- You’ll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You’ll take ownership and make informed decisions to find in-store solutions
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Sales Associate, Tommy Hilfiger Kingston employer: FashionUnited Group
At Tommy Hilfiger, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and inclusivity. As a Seasonal Sales Associate in Kingston, you'll enjoy opportunities for personal growth while being part of a globally recognised brand that values your contributions and fosters a sense of belonging. With a focus on delivering outstanding customer service and a commitment to employee development, working with us means being part of a dynamic team that is passionate about fashion and dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Kingston
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tommy Hilfiger's history, values, and product lines. This will not only help you stand out in interviews but also show your genuine interest in being part of their iconic story.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Practice your customer service skills! Since you'll be the first point of contact for customers, role-play common scenarios with friends or family. This will help you feel more confident and ready to impress during your interview.
✨Tip Number 4
Show your adaptability! Retail is all about change, so be prepared to discuss times when you've successfully adapted to new situations. Highlighting this quality will resonate well with the hiring team at Tommy Hilfiger.
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Kingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can bring that energy to our stores.
Tailor Your Experience:Make sure to highlight any previous retail or hospitality experience in your application. We’re looking for individuals who understand customer service and can adapt quickly to meet our consumers' needs.
Be Authentic:Don’t be afraid to show your personality! We value authenticity and want to know what makes you unique. Share your story and how it aligns with our brand's spirit of Americana.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Familiarise yourself with their latest campaigns and how they connect to culture. This will not only impress your interviewers but also show that you’re genuinely interested in being a brand ambassador.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to resolve queries and build relationships. Remember, they’re looking for someone who can ensure high levels of customer satisfaction, so be ready to demonstrate your passion for great service.
✨Dress the Part
As a potential Sales Associate, your appearance matters. Dress in a way that reflects the Tommy Hilfiger style while still being comfortable. This shows that you understand the brand's aesthetic and are ready to represent it on the shop floor.
✨Be Ready to Adapt
Retail is ever-evolving, so be prepared to discuss how you handle change. Share instances where you’ve adapted quickly to new situations or challenges. This will resonate well with their emphasis on being nimble and responsive to consumer needs.
