At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture that values every voice and fosters growth.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport.
About the Role: Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards:
- Ensuring high levels of customer satisfaction through excellent service.
- First point of contact for authorizing discounts and resolving customer queries.
- Being a brand ambassador, demonstrating in-depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers’ needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
About You: You’ll connect to consumers and have a previous track record within hospitality or retail. You’ll be an effective communicator with the ability to collaborate to win. You’ll inspire trust and recognize and celebrate the contributions and achievements of others. You’ll adapt fast and act with purpose, showing a clear presence on the shop floor. You’ll take ownership and make informed decisions to find in-store solutions.
About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Sales Associate, Tommy Hilfiger Bicester Womens & Kids employer: FashionUnited Group
At Tommy Hilfiger, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and inclusivity. As a Seasonal Sales Associate in our Bicester location, you'll enjoy opportunities for personal growth while being part of a globally recognised brand that values your contributions and fosters a sense of belonging. Join us to deliver outstanding customer experiences and be a part of a team that is passionate about fashion and dedicated to driving positive change in the retail landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Bicester Womens & Kids
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tommy Hilfiger's history, values, and product lines. This will not only help you in interviews but also show your genuine interest in becoming a part of their iconic story.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Tommy Hilfiger. Personal connections can make a huge difference!
✨Tip Number 3
Show off your customer service skills! Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your ability to connect with people will resonate well with the brand's focus on delivering great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Bicester Womens & Kids
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can bring that energy to the store.
Tailor Your Experience:Make sure to highlight any previous retail or hospitality experience that aligns with the role. We love seeing how your background can contribute to delivering exceptional customer service in our stores.
Be Authentic:Don’t be afraid to show your personality! We’re looking for individuals who can connect with customers and inspire trust. Let us know what makes you unique and how you can enhance the shopping experience.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Familiarise yourself with their latest campaigns and how they connect to culture. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about being a brand ambassador.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to connect with consumers and maintain high levels of satisfaction.
✨Dress the Part
As a potential Sales Associate, your appearance matters. Dress in a way that reflects the Tommy Hilfiger style while still being comfortable. This shows that you understand the brand's aesthetic and are ready to represent it on the shop floor.
✨Be Ready to Adapt
Retail is fast-paced and ever-changing. Prepare to discuss how you've adapted to changes in previous roles. Highlight your flexibility and willingness to learn, as these traits are crucial for thriving in a dynamic environment like Tommy Hilfiger.
