At a Glance
- Tasks: Support our team in delivering an outstanding customer experience during the busy summer season.
- Company: Join the iconic Dr. Martens brand with a vibrant and inclusive culture.
- Benefits: Free Docs, generous holiday allowance, and opportunities for growth.
- Other info: Flexible hours, dynamic environment, and a chance to make lasting memories.
- Why this job: Be part of a passionate team and share your love for Docs with customers.
- Qualifications: Retail experience is a plus, but enthusiasm and great communication skills are key.
The predicted salary is between 12 - 15 £ per hour.
We are looking for flexible part time Sales Assistants to work in our various London store locations to support our teams as we prepare for the Summer peak season! We are looking for free‑thinking, hard‑working, passionate individuals who will provide and support our existing teams to give a one of a kind, outstanding customer experience and truly represent the Dr. Martens brand.
Our stores get busy at this time of year and there are various areas of the store operation where you might help us as a Sales Assistant. Depending on your skills and experience you could be:
- Supporting in the stockroom, helping with deliveries and organising our stock to make it quick, easy and safe for the team to get it to the shop floor for the customer.
- Acting as a ‘runner’ making sure the team selling product are getting the products and sizes they need to meet our customers' needs.
- Taking on the role of store greeter, making sure the store is not too full, queue control, welcoming customers and directing them to the right product or team member.
- Processing transactions on the till making sure the last interaction you have with our customers is a positively memorable one for them.
- Sharing your passion for Docs and selling our iconic product to our customers!
Sales Assistant – What’s In it For You?
- Free pair of Docs
- Generous Holiday Allowance (Pro rata)
- Opportunities for growth or permanent employment
- Access to the DM's online global community for recognition, communication, and discounts from other brands within retail, hospitality, and wellbeing.
- Access to our Employee Assistance Programme & Mental Health First Aiders
Sales Assistant – Essential requirements are:
- Similar experience within a retail or service environment, particularly with a fashion/lifestyle brand would be ideal but not essential.
- Flexibility to work weekends and evenings in line with store opening hours and operating needs.
- Be available to work key seasonal trading days, ie Black Friday, Christmas Eve, Boxing Day, New Years Eve etc.
- An enthusiasm for Docs and confidence to share this with our customers.
- Excellent communication skills, able to build relationships with a diverse team.
- Resilience and an energetic approach to work, our stores get busy and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock and deliveries.
- Results oriented and proud to contribute to the team by achieving store targets and objectives.
- Professional, but also authentic and fearless!
At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
Seasonal Sales Assistant (4-8hrs) - (London) employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant (4-8hrs) - (London)
✨Tip Number 1
Get to know the Dr. Martens brand inside out! Familiarise yourself with their products and values so you can chat confidently with customers. This will show your passion and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Be flexible and ready to adapt! Show that you're willing to take on various roles in the store, whether it's helping in the stockroom or greeting customers. This versatility is key during the busy summer season.
✨Tip Number 4
Prepare for your interview by practising common questions and scenarios you might face on the shop floor. Think about how you'd handle busy periods and customer interactions to demonstrate your resilience and energy!
We think you need these skills to ace Seasonal Sales Assistant (4-8hrs) - (London)
Some tips for your application 🫡
Show Your Passion for Docs: When you're writing your application, let your love for Dr. Martens shine through! Share why you’re excited about the brand and how you can contribute to creating that outstanding customer experience we’re known for.
Tailor Your Experience: Make sure to highlight any relevant retail or service experience you have. Even if it’s not directly in fashion, show us how your skills can help us during the busy summer peak season!
Be Authentic: We want to see the real you! Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can fit into our team.
Apply Through Our Website: For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board for an exciting summer with Dr. Martens!
How to prepare for a job interview at FashionUnited Group
✨Know Your Docs
Before the interview, make sure you brush up on your knowledge of Dr. Martens products. Understand the brand's history, values, and what makes their footwear iconic. This will not only show your enthusiasm but also help you connect with the interviewers.
✨Show Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or took on various roles, as this will demonstrate your readiness for the busy summer season.
✨Customer Experience Focus
Prepare examples from your past experiences that showcase your ability to provide outstanding customer service. Whether it’s a time you went above and beyond for a customer or how you handled a challenging situation, these stories will illustrate your commitment to creating memorable experiences.
✨Team Player Attitude
Dr. Martens values teamwork, so be ready to discuss how you work well with others. Share instances where you collaborated with colleagues to achieve a common goal or supported your team during busy periods. This will highlight your ability to contribute positively to the store environment.