At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Yours Clothing, the leading plus size women's wear retailer in the UK.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Fast-paced environment with opportunities for personal and professional development.
- Why this job: Join a passionate team and make a real impact in the fashion industry.
- Qualifications: Proven retail management experience and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
Yours Clothing is a plus size women’s wear retailer that provides the best value on the UK high street and internet. Our continued success comes from us listening to our customers and delivering fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion womenswear retailer in the UK and Europe. We have an exciting new opportunity for a new Store Manager to join our fantastic team.
This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. You will have a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.
Duties and Responsibilities- Achieve financial objectives and KPIs by analysing variances and initiating corrective actions
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Maintain outstanding store conditions and visual merchandising standards
- Analysing sales figures and forecasting future sales
- Managing stock levels and making key decisions about stock control
- Propose innovative ideas to increase market share
- Ensure high levels of customer satisfaction through excellent service
- Complete store operational requirements by scheduling and assigning employees; following up on work results
- Maintain store staffing levels by recruiting, selecting and training employees
- Maintain staff performance through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
The successfully appointed Store Manager will have proven experience in a senior management role in a retail environment, preferably fashion, and be able to demonstrate a track record of exceeding sales targets.
Skills and Experience Required- Warm, friendly and engaging personality
- An energy and enthusiasm to succeed
- Highly motivated and a desire to be the best
- Results Driven
- Proven ability to work well within a team and to use own initiative
- Proven record of good attendance and flexibility
- Confident and articulate when speaking to customers
- Ability to work hard and juggle changing priorities
- Ability to adapt to frequent change and a high pressure environment
- Outstanding loyalty and commitment to the business
This is a Full Time role working 5 days over 7 each week in England, United Kingdom of Great Britain and Northern Ireland.
Store Manager in Scarborough employer: FashionUnited Group
Yours Clothing is an exceptional employer that values its employees and fosters a vibrant work culture where passion for fashion meets dedication to customer service. As a Store Manager, you will benefit from ongoing training and development opportunities, ensuring your professional growth while working in a dynamic environment that encourages innovation and teamwork. With a commitment to employee satisfaction and a focus on achieving excellence, Yours Clothing stands out as a leading plus size fashion retailer in the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Scarborough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like FashionUnited Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like FashionUnited Group!
We think you need these skills to ace Store Manager in Scarborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at FashionUnited Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at FashionUnited Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show FashionUnited Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at FashionUnited Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
