At a Glance
- Tasks: Provide exceptional customer service and support sales goals in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy business wear, a sales bonus scheme, and more perks.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of a dynamic team and elevate customer experiences in style.
- Qualifications: Experience in customer-facing roles with strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about? As part of our Retail team, you’ll be joining our store in York on a part time basis as our Sales Associate, who is responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
Who you are:
- You’ll have experience in a customer facing role ideally within a premium or luxury retail environment
- Have excellent communication and interpersonal skills
- Be motivated, focused and driven to achieve individual and team goals
- Be a team player
- Ability to work under pressure
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Acting as a Reiss Brand Ambassador
What we’ll do for you:
- Business wear
- Sales and service bonus scheme
- And many more
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
Sales Associate (Part-Time) | Teweksbery employer: FashionUnited Group
Reiss is an exceptional employer that prioritises sustainability, quality, and elegance in its designs, creating a rewarding work environment for its employees. As a Sales Associate in Tewkesbury, you will benefit from a supportive team culture, opportunities for personal growth, and a commitment to diversity and equality. With competitive bonuses and a focus on delivering premium customer service, Reiss offers a unique chance to be part of a leading luxury brand that values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (Part-Time) | Teweksbery
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Reiss's history, values, and product range. This way, you can show off your knowledge and passion for the brand, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to showcase your experience in a premium retail environment will definitely impress the hiring team.
✨Tip Number 3
Network like a pro! Connect with current or former Reiss employees on LinkedIn. They might share insights about the company culture or even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Reiss team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Associate (Part-Time) | Teweksbery
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing exceptional customer service. Share specific examples from your past experiences that highlight your ability to connect with customers and create a memorable shopping experience.
Tailor Your Application:Make sure to customise your application to reflect the values and expectations outlined in the job description. We want to see how your skills and experiences align with our mission of delivering premium service and being a brand ambassador.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Sales Associate role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Reiss.
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research Reiss thoroughly. Understand their values, sustainability efforts, and product range. This will not only impress the interviewers but also help you answer questions about how you can embody the brand as a Sales Associate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond to meet a customer's needs, especially in a premium or luxury retail environment. This will demonstrate your ability to deliver the tailored service Reiss is known for.
✨Be a Team Player
Since teamwork is crucial at Reiss, be ready to discuss how you've successfully collaborated with others in previous roles. Share stories that highlight your ability to work under pressure and support your team in achieving goals, as this aligns perfectly with their expectations.
✨Dress the Part
As a potential Sales Associate, your appearance matters. Dress in a way that reflects the elegance and professionalism of the Reiss brand. This shows that you understand the importance of presentation in retail and are ready to represent the brand effectively.
