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For Companies At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in our retail store.
- Company: Join the New Balance family, a growing sportswear brand with a vibrant culture.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Other info: Flexible hours, inclusive work culture, and opportunities across Europe.
- Why this job: Be a brand ambassador and make a real impact in a fun retail environment.
- Qualifications: Team player with customer service skills and a passion for retail.
The predicted salary is between 10 - 12 £ per hour.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties as required from the management team
REQUIREMENTS FOR SUCCESS:
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Associate (24 hours) - Cheshire Oaks employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (24 hours) - Cheshire Oaks
✨Tip Number 1
Get to know the brand! Before your interview, dive into New Balance's history and values. This will not only help you answer questions but also show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd engage and excite customers. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Be ready to showcase your teamwork abilities. Prepare examples of how you've worked well in a team before, as being a team player is key in retail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our incredible team at New Balance.
We think you need these skills to ace Retail Associate (24 hours) - Cheshire Oaks
Some tips for your application 🫡
Show Your Passion: Let your love for retail and customer service shine through in your application. We want to see how excited you are about joining our team and being a brand ambassador for New Balance!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for team players with great communication skills, so don’t be shy about showcasing those!
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to work with us specifically. Share any personal experiences that relate to our values and how you can contribute to our store's success.
Apply Through Our Website: For the best chance of joining our incredible team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research New Balance thoroughly. Understand their values, mission, and product range. This will not only help you answer questions confidently but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This is crucial for a Retail Associate role!
✨Demonstrate Team Spirit
Since being a team player is key for this position, be ready to discuss how you've collaborated with others in previous jobs. Share specific instances where teamwork led to success, as this will resonate well with the interviewers.
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview to assess your customer interaction skills. Practice common retail scenarios, like handling a difficult customer or upselling a product, so you can showcase your ability to engage and educate consumers effectively.