At a Glance
- Tasks: Welcome customers, provide excellent service, and support store operations.
- Company: Join the iconic Fred Perry brand with a rich legacy of style and innovation.
- Benefits: Gain valuable retail experience in a supportive and inclusive team environment.
- Other info: Flexible hours with opportunities for growth and learning in a dynamic setting.
- Why this job: Be a key ambassador for a brand that values community and customer connection.
- Qualifications: Strong communication skills and a positive attitude towards retail.
The predicted salary is between 12 - 13 £ per hour.
Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees. Each team member is inspired by the Laurel Wreath and its legacy of style and innovation. We are proud to collaborate across disciplines, continuously developing and supporting world‑class products and service in the retail environment.
This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand. Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.
Key Responsibilities- Welcome all customers promptly and courteously upon entering the store.
- Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
- Support managers, designers, and buyers by providing relevant customer feedback.
- Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
- Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
- Utilise your product knowledge to discover and address the needs of each customer.
- Understand the returns policy and use it as a tool to strengthen customer relationships.
- Foster a cheerful, cooperative, and positive team atmosphere.
- Deliver friendly and professional communication, both in person and on the telephone.
- Engage in ongoing learning about the company, products, and retail trends.
- Excellent communication and interpersonal skills.
- Ability to stay organised and manage tasks in a fast-paced retail setting.
- Positive, enthusiastic attitude toward the Fred Perry brand and its community.
- Willingness to learn, adapt, and work within a collaborative team.
- Availability to work weekends or at least one day per week.
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.
If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.
PT Sales Assistant - 13hrs/ 2 days employer: FashionUnited Group
At Fred Perry, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture that encourages personal and professional growth. As a Sales Assistant, you will be part of a dynamic team that values collaboration and innovation, while enjoying the benefits of working in a globally recognised brand with a rich heritage. Our commitment to diversity and equal opportunity ensures that every employee feels valued and empowered to contribute to our legacy of style and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land PT Sales Assistant - 13hrs/ 2 days
✨Tip Number 1
Get to know the Fred Perry brand inside out! Familiarise yourself with their history, values, and products. This way, when you walk into that interview, you can show your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing with friends or family. This will help you feel more confident and articulate when discussing how you can enhance the customer experience at Fred Perry.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Assistant role. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fred Perry team and ready to contribute to our vibrant community.
We think you need these skills to ace PT Sales Assistant - 13hrs/ 2 days
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your enthusiasm for Fred Perry shine through! Share why you love the brand and how its values resonate with you. We want to see that you're not just looking for a job, but that you're excited about being part of our community.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in retail and customer service, and connect it back to the key responsibilities mentioned in the job description. This shows us that you've done your homework and are genuinely interested.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Fred Perry's history and values. Understand what the Laurel Wreath represents and how it influences their products. This knowledge will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to create a positive experience for customers. This will demonstrate your alignment with the role's focus on customer experience.
✨Be Ready to Discuss Teamwork
Since this role emphasises collaboration, be prepared to talk about your experiences working in teams. Share specific instances where you contributed to a positive team atmosphere or helped resolve conflicts, showcasing your ability to work well with others.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the company and the role. Ask about the team culture, opportunities for growth, or how they support employee development. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
