At a Glance
- Tasks: Welcome customers and create a vibrant shopping experience at Fred Perry.
- Company: Join the iconic Fred Perry brand, founded by a triple Wimbledon champion.
- Benefits: Gain valuable retail experience in a supportive and inclusive team.
- Other info: Flexible hours with opportunities for growth in a dynamic retail environment.
- Why this job: Be a key ambassador for a brand that values style and innovation.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 11 - 12 £ per hour.
Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees. Each team member is inspired by the Laurel Wreath and its legacy of style and innovation. We are proud to collaborate across disciplines, continuously developing and supporting world‑class products and service in the retail environment.
This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand. Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.
Key Responsibilities- Welcome all customers promptly and courteously upon entering the store.
- Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
- Support managers, designers, and buyers by providing relevant customer feedback.
- Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
- Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
- Utilise your product knowledge to discover and address the needs of each customer.
- Understand the returns policy and use it as a tool to strengthen customer relationships.
- Foster a cheerful, cooperative, and positive team atmosphere.
- Deliver friendly and professional communication, both in person and on the telephone.
- Engage in ongoing learning about the company, products, and retail trends.
- Excellent communication and interpersonal skills.
- Ability to stay organised and manage tasks in a fast-paced retail setting.
- Positive, enthusiastic attitude toward the Fred Perry brand and its community.
- Willingness to learn, adapt, and work within a collaborative team.
- Availability to work weekends or at least one day per week.
We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.
If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.
PT Sales Assistant - 13 hours/ 2 days employer: FashionUnited Group
At Fred Perry, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Sales Assistant, you will not only play a pivotal role in enhancing customer experiences but also benefit from ongoing training and development opportunities within a supportive team environment. Join us in our Wimbledon location, where you can embrace the legacy of style and innovation while contributing to a brand that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land PT Sales Assistant - 13 hours/ 2 days
✨Tip Number 1
Get to know the Fred Perry brand inside out! Familiarise yourself with their history, values, and products. This will not only help you stand out during interviews but also show your genuine interest in becoming a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about creating a fantastic customer experience, being able to engage with customers confidently is key. Try role-playing with friends or family to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and what it’s really like to work there. Plus, they might even give you a heads-up on any insider tips for the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Fred Perry family. Good luck!
We think you need these skills to ace PT Sales Assistant - 13 hours/ 2 days
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your enthusiasm for Fred Perry shine through! Share why you love the brand and how its values resonate with you. This will help us see that you're not just looking for any job, but that you genuinely want to be part of our community.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in retail and customer service, and connect it back to the key responsibilities mentioned in the job description. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and know how to follow instructions—both great traits for a Sales Assistant!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you research Fred Perry's history, values, and products. Understanding the brand's legacy and what the Laurel Wreath represents will help you connect with the interviewers and show your genuine interest in becoming a part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about creating an inviting customer experience, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to the brand's values.
✨Demonstrate Team Spirit
Fred Perry values collaboration, so highlight your ability to work well within a team. Share experiences where you contributed to a positive team atmosphere or helped colleagues achieve a common goal. This will show that you're not just focused on individual success but also on supporting your teammates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the company fosters inclusivity. This shows that you're engaged and genuinely interested in being a part of their community.
