At a Glance
- Tasks: Deliver exceptional customer service and represent the TOMMY HILFIGER brand with pride.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture with opportunities for growth and development.
- Why this job: Be part of an iconic brand and connect with diverse customers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 10 - 12 € per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, we create the modern uniform of accessible luxury.
About the Role
- Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.
- This role requires a sales associate who lives and breathes the values of our business, obsessed with delivering great service to our customers and adaptable to change.
- The Sales Associate plays a key role in achieving these high standards.
Responsibilities:
- Ensuring high levels of customer satisfaction through excellent service.
- First point of contact for authorizing discounts and resolving customer queries.
- Being a brand ambassador, demonstrating in-depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers’ needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
About You
- You’ll connect to consumers and have a previous track record within hospitality or retail.
- You’ll be an effective communicator who collaborates to win.
- You’ll inspire trust and recognize and celebrate the contributions and achievements of others.
- You’ll adapt fast.
- You’ll act with purpose, showing a clear presence on the shop floor.
- You’ll take ownership and make informed decisions to find in-store solutions.
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world while positioning PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we drive fashion forward for good, as one team with one vision and one plan.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Sales Associate, Tommy Hilfiger Portsmouth employer: FashionUnited Group
At TOMMY HILFIGER, we pride ourselves on being more than just a retail brand; we are a community that values creativity, inclusivity, and personal growth. As a Seasonal Sales Associate in our Portsmouth store, you will enjoy a dynamic work environment that encourages collaboration and celebrates individual contributions, all while being part of a globally recognised lifestyle brand. With opportunities for professional development and a commitment to employee well-being, TOMMY HILFIGER is an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Portsmouth
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tommy Hilfiger's history, values, and product lines. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, think of examples from your past experiences where you've delivered excellent service or resolved issues. We want to hear how you’ve made someone's day better!
✨Tip Number 3
Be ready to adapt! Retail is fast-paced and ever-changing, so come prepared to discuss how you've handled change in previous roles. Show us that you can think on your feet and keep the energy up on the shop floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tommy Hilfiger family. Don’t miss out on the chance to be part of something iconic!
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Portsmouth
Some tips for your application 🫡
Show Your Passion for the Brand:When you're writing your application, let your love for Tommy Hilfiger shine through! Share why you’re excited about the brand and how you connect with its values. We want to see that you’re not just looking for any job, but that you genuinely want to be part of our iconic story.
Highlight Relevant Experience:Make sure to mention any previous experience in retail or hospitality. We’re looking for someone who knows how to deliver great service and can adapt to change. Use specific examples to show how you've excelled in similar roles before!
Be Personable and Authentic:Your written application is your chance to show us who you are! Write in a friendly tone and let your personality come through. We value effective communication and want to see how you’d connect with our customers on the shop floor.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Tommy Hilfiger.
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into the Tommy Hilfiger brand. Understand its history, values, and current campaigns. Being able to discuss how you connect with the brand's spirit of Americana will show your passion and make you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences in retail or hospitality where you delivered exceptional customer service. Highlight how you resolved issues or went above and beyond for customers, as this role is all about ensuring high levels of satisfaction.
✨Demonstrate Adaptability
Retail is ever-changing, so be ready to discuss times when you've had to adapt quickly to new situations. Whether it was a busy sale day or a change in store layout, showing that you can thrive in dynamic environments will resonate well with the interviewers.
✨Engage with Enthusiasm
During the interview, let your personality shine through! Be enthusiastic about the role and the opportunity to be a brand ambassador. Engaging with the interviewers and showing genuine excitement about helping customers will leave a lasting impression.
