At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve sales goals.
- Company: Join the dynamic team at NIKE, part of FashionUnited Group.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Exciting environment with potential for career advancement.
- Why this job: Be a key player in creating a premium shopping experience for customers.
- Qualifications: Experience in retail or customer service and strong communication skills.
The predicted salary is between 25000 - 32000 € per year.
FashionUnited Group in Portsmouth is seeking a Retail Lead to join the team at NIKE, where you will provide world-class service and ensure a premium brand experience.
As a Retail Lead, you'll be responsible for:
- Coaching team members
- Achieving sales targets
- Solving problems in collaboration with store leadership
The ideal candidate will have:
- Customer service or retail experience
- Effective communication skills
- The ability to manage a small team
The role requires flexibility in scheduling to meet the needs of the business.
Retail Lead - Premium Customer Experience (40h) in Portsmouth employer: FashionUnited Group
FashionUnited Group in Portsmouth offers an exceptional work environment for those passionate about retail and customer service. As a Retail Lead at NIKE, you will benefit from a supportive culture that prioritises employee development, with ample opportunities for growth and advancement within the company. Enjoy a dynamic workplace where your contributions are valued, and be part of a team that is dedicated to delivering a premium brand experience.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Lead - Premium Customer Experience (40h) in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NIKE through LinkedIn or other platforms. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to retail leadership and customer service. We can role-play with friends or use online resources to boost our confidence and nail those answers.
✨Tip Number 3
Showcase your passion for the brand! When we talk about NIKE, let’s highlight our love for their products and how we embody their values. This enthusiasm can really set us apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Retail Lead - Premium Customer Experience (40h) in Portsmouth
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you love creating a premium experience for customers, so share any relevant experiences that highlight this passion!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Retail Lead position. We’re looking for specific examples of your leadership skills and how you've successfully coached team members in the past. This will help us see why you're the perfect fit!
Highlight Your Problem-Solving Skills:In your application, don’t forget to mention times when you’ve tackled challenges in a retail environment. We value candidates who can think on their feet and collaborate with others to find solutions, so share those stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at NIKE!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand
Before the interview, make sure you’re well-versed in NIKE's brand values and customer experience philosophy. Familiarise yourself with their latest products and campaigns, as this will show your genuine interest and help you connect your answers to their brand ethos.
✨Showcase Your Leadership Skills
As a Retail Lead, you'll be coaching team members, so prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or resolved conflicts, and be ready to discuss these during the interview.
✨Demonstrate Problem-Solving Abilities
Retail can be unpredictable, so think of instances where you’ve tackled challenges head-on. Be prepared to share stories that highlight your problem-solving skills, especially in high-pressure situations, as this will resonate well with the interviewers.
✨Flexibility is Key
Since the role requires flexibility in scheduling, be honest about your availability and willingness to adapt. Show that you understand the demands of retail hours and are ready to meet the needs of the business while maintaining a positive attitude.
