At a Glance
- Tasks: Lead a team to deliver exceptional service and create a premium brand experience.
- Company: Join NIKE, a leader in sports and fashion.
- Benefits: Competitive pay, performance bonuses, and generous employee discounts.
- Other info: Flexible hours with opportunities for career growth in a supportive environment.
- Why this job: Be a brand ambassador and make a real impact in retail.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 25000 - 32000 € per year.
Nike Portsmouth is looking for a Retail Lead (40 hours) to join our team and provide world class service to the consumer.
What you bring:
- As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers.
- You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere.
- You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
- You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives.
- You will also ensure the store complies with all NIKE standards and guidelines.
- Our Leads specialize in one business area but will support cross-functionally.
COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours 40 hrs FULL TIME, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
*Please note that relocation support is not provided for this role.
Retail Lead - Portsmouth employer: FashionUnited Group
Nike Portsmouth is an exceptional employer that offers a dynamic work environment where team members are encouraged to thrive and grow. With a strong focus on employee development, competitive compensation, and generous benefits, including discounts and a stylish NIKE outfit, you will be part of a supportive team dedicated to delivering outstanding consumer experiences. Join us in a vibrant location at the forefront of the sports and fashion industry, where your contributions will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Lead - Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nike's social media and website to understand their values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in retail and how it aligns with the Retail Lead role. Highlight your customer service skills and any leadership experience you have – this is your chance to shine!
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects Nike's style. It shows you understand the brand and are ready to represent them on the sales floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Retail Lead - Portsmouth
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for Nike shine through! Share your personal experiences with the brand and how they’ve influenced your desire to work with us. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional consumer experience.
Highlight Relevant Experience:Make sure to showcase any customer service or retail experience you have. We’re looking for someone who can manage a team and communicate effectively, so don’t be shy about sharing specific examples of how you’ve done this in the past. Tailor your application to reflect the skills we value!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Retail Lead position. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there. Let’s get started on this journey together!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand
Before the interview, dive deep into Nike's values, mission, and recent initiatives. Being able to discuss how you align with their brand and what it means to be a brand ambassador will impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to create a positive work atmosphere and how you’ve tackled challenges while supporting your peers.
✨Understand the Consumer Experience
Think about what exceptional customer service looks like in a retail environment. Be ready to share your thoughts on how to enhance the consumer journey and provide specific examples from your previous experiences.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as resolving a customer complaint or managing inventory issues. Practise your responses to demonstrate your problem-solving skills and ability to think on your feet.
