At a Glance
- Tasks: Provide top-notch admin support throughout the employee lifecycle and ensure data accuracy.
- Company: Join a dynamic team focused on delivering exceptional HR services.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Be part of a team that values accuracy and customer service in HR.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
To provide a high quality customer focussed and professional administrative service in all transactional aspects of the employee lifecycle and inputting employee related information into all HR related systems accurately and on time to maintain data integrity and facilitate payroll processing.
Responsibilities
- Working to agreed systems, processes and operational procedures, to deliver a consistently high quality customer centric and professional administrative service including the completion of letters, correspondence, documentation for all employee lifecycle events from new starters to leaver processing.
- Proactively checking and challenging the accuracy of information provided before accurately entering into SAP HR and other HR/payroll related systems, to ensure on time delivery of all payrolls across EMEA.
- Processing attendance and absences correctly and utilising substitutions as required for HQ and Retail stores.
- Processing employment change forms including changes of salary, hours, job roles, location, contract types and secondments.
- Responding to and handling queries received by the People Services team inboxes / case management system, ensuring full details are recorded for audit, monitoring and reporting purposes.
- Complete all Right to work checks ensuring full compliance with UK / ROI legislation and completing all reference checks for new starters to ensure protection for the company.
- To provide full administration for all training courses including booking requests and invitations, all preparation documents requirements, collation and production of materials, systems support and administration.
- Processing fleet and benefit data in SAP HR and third party systems such as driver declaration forms and private healthcare.
- Identifying and following up on missing / inaccurate data to ensure good data governance and data integrity in accordance with Data Protection requirements.
- Running and providing standard reports as required and responding to queries about employee information held in SAP HR ensuring compliance with Data Protection legislation.
- Notifying the People Services Manager or SAP HR Lead of Organisation Management issues when entering new starters, job changes or leavers. Identifying any system issues and taking appropriate escalation actions.
- Participate in systems testing and elevate system and process issues to the People Services Manager.
- Complete regular general filing and administration of data cleansing / destruction activity.
- Deliver a high quality customer focussed and professional administrative service at all times, delivered to the required SLAs and following established processes and policies. All documentation is delivered on time and accurate.
- All employee master data records within SAP HR are accurate and up to date and that delays do not lead to payroll processing errors or incorrect payments. All other HR related systems / third party systems are also accurate and updated in accordance with our SLA’s.
- Absence and attendance data is recorded accurately and on time for payroll running schedules or our SLA’s.
- All employment change forms are checked for accuracy and full authorisation levels before being inputted to SAP HR.
- All enquiries are handled and resolved in accordance with our SLA’s and deliver excellent customer service, supported by customer feedback. Full accurate records are updated and completed to enable accurate audit, monitoring and reporting against SLA’s.
- All new starters have provided and been verified for Right to Work ensuring full compliance with legislation.
- All training courses are effectively and efficiently organised in time and with full supporting documentation completed.
- Employees have access to timely and accurate provision of company benefits and appropriate tax treatment is being applied through payroll.
- Anomalies are identified and escalated appropriately either within People Services or directly to the line manager within the business.
- Queries on employee information are handled with appropriate sensitivity and confidentiality and comply with Data Protection legislation.
- System issues are escalated immediately as to not delay.
People Services Administrator - Temp employer: FashionUnited Group
As a People Services Administrator at our company, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. We offer comprehensive training opportunities, a collaborative culture, and a commitment to maintaining data integrity, ensuring that you play a vital role in our success while enjoying the benefits of a flexible work-life balance in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Administrator - Temp
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a People Services Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their HR processes and be ready to discuss how you can contribute to maintaining data integrity and delivering excellent customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to HR administration and your experience with systems like SAP HR. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace People Services Administrator - Temp
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Services Administrator role. Highlight your experience with HR systems, data accuracy, and customer service. We want to see how your skills match what we're looking for!
Showcase Your Attention to Detail:In your application, emphasise your ability to check and challenge information accuracy. Mention any previous roles where you maintained data integrity or handled sensitive information, as this is super important for us.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you outline your relevant experience without fluff. Let’s get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at FashionUnited Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a People Services Administrator. Familiarise yourself with HR systems like SAP HR and be ready to discuss how you would ensure data integrity and compliance with legislation.
✨Showcase Your Customer Service Skills
This role is all about providing a high-quality customer-focused service. Prepare examples from your past experiences where you've successfully handled queries or resolved issues, demonstrating your ability to maintain professionalism under pressure.
✨Be Detail-Oriented
Since accuracy is crucial in this position, be prepared to discuss how you ensure attention to detail in your work. You might want to mention specific methods you use to double-check your work or how you handle data entry tasks.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the tools they use, or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
