At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Great opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
About the role
Our stores are the life and soul of our business. They act as our main touchpoints with our ever‑evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, first‑class experience must be a given and our in‑store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in‑depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About you
- You’ll connect to consumers and have a previous track record within hospitality or retail
- You’ll be an effective communicator with the collaborative mindset to win
- You’ll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You’ll take ownership and make informed decisions to find in‑store solutions
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best‑performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
We are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Sales Associate, Tommy Hilfiger Oxford employer: FashionUnited Group
At Tommy Hilfiger, we pride ourselves on being an iconic employer that champions creativity and inclusivity within the vibrant retail landscape of Oxford. Our commitment to employee growth is reflected in our dynamic work culture, where associates are empowered to deliver exceptional customer experiences while embracing the evolving world of fashion. Join us to be part of a brand that not only values your contributions but also inspires you to thrive in a supportive environment that celebrates diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Oxford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This will not only impress your interviewers but also help you connect with the brand's spirit.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle queries and provide excellent service. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Show your passion for fashion! When you’re in the interview, let your enthusiasm shine through. Talk about your favourite styles, trends, or even how you would help customers build outfits. It’s all about being relatable and engaging!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to be part of the iconic Tommy Hilfiger story.
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Oxford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can contribute to our iconic story.
Tailor Your CV:Make sure your CV highlights relevant experience in retail or hospitality. We love seeing how your past roles have prepared you to deliver excellent customer service and be a brand ambassador for us.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for individuals who are genuine and can inspire trust with our customers. Let us know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Understanding the brand's essence will help you connect with the interviewers and demonstrate your passion for being a brand ambassador.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you resolved issues or went above and beyond to ensure customer satisfaction, as this is crucial for a Sales Associate role.
✨Dress the Part
Since you're applying for a position in fashion retail, make sure to dress stylishly and appropriately for the interview. This not only shows that you understand the brand's aesthetic but also reflects your ability to represent the brand well.
✨Be Ready to Adapt
Retail is ever-changing, so be prepared to discuss how you've adapted to new situations in previous roles. Share specific examples of how you’ve handled change and maintained high standards, as this aligns with the company's values.
