At a Glance
- Tasks: Manage online trading and enhance customer experiences on SweatyBetty.com.
- Company: Join Sweaty Betty, a leader in female-first activewear since 1998.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic team environment with a focus on collaboration and creativity.
- Why this job: Be part of a mission to empower women through fitness and innovative e-commerce.
- Qualifications: 2+ years in e-commerce, analytical mindset, and strong Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
We burst onto the scene as the OGs of female‑first activewear back in 1998. Since then we’ve been on a global mission to empower women through fitness and beyond, uniting a global community of women – our sisterhood – to embrace their bodies and everything they can do with them. Our sisterhood treats every day like it’s made for moving, and we’re always pushing to do better by using responsibly sourced materials, launching our first‑ever FemTech collection, and supporting girls from all backgrounds to get into sport through the Sweaty Betty Foundation.
Our Values
- WE REALLY CARE
- FIRST, BEST, BRAVEST
- OUR STRENGTH IS IN EACH OTHER
- STAND UP, SPEAK UP, SHOUT OUT
As Sweaty Betty continues its global expansion, we are looking for a highly organised and customer experience focused Online Trading Coordinator to join our growing e‑commerce team. You will be pivotal in pushing boundaries to ensure we provide relevant and impactful online customer experiences, with decisions driven from data‑led insights. You excel in a fast‑paced environment and are a team player.
Role Responsibilities
- Support the day‑to‑day trading and content management of SweatyBetty.com.
- Compile accurate daily, weekly and seasonal reports on trading performance, including sales, product, conversion, content and onsite behaviour; identify trends and opportunities and use data to drive decisions to optimise customer experience.
- Develop and maintain the trading calendar and content strategy, delivering streamlined content and tactic plans with clear customer journey mapping.
- Prepare the sites and deliver sale, seasonal marketing campaigns and personalised experiences throughout the year to create seamless and commercially effective customer journeys from marketing channels.
- Partner with Marketing and Creative teams to deliver localised and on‑brand content and messaging updates across all relevant markets, aligning with the customer mindset.
- Ensure product lists and search result pages are effectively merchandised using Salesforce sorting rules while optimising pages for seasonal/regional nuances and filter opportunities.
- Identify new onsite opportunities and bring ideas and innovation to improve the customer experience and aid conversion; use a testing‑first mentality to meet agreed KPIs and continually optimise the site.
- Develop strong collaborative relationships across all departments in the Support Office, especially e‑commerce, marketing, planning and creative teams.
Must Haves
- A minimum of 2 years’ experience in a similar e‑commerce role; experience with Salesforce Commerce Cloud, Google Analytics, Power BI, ContentSquare, Dynamic Yield and Amplience desirable.
- An analytical and questioning mentality, with advanced Excel skills.
- Highly organised and self‑motivated, able to prioritise heavy workloads effectively in a fast‑paced retail environment.
- Faultless attention to detail and ability to work under pressure and to tight deadlines.
- Proactive and positive approach to problem solving; ideas‑driven and results‑focused with the initiative to see ideas through to fruition.
- A dynamic team player with great interpersonal skills.
We are committed to equal employment opportunities and to fostering an inclusive workplace.
Online Trading Coordinator - Sweaty Betty employer: FashionUnited Group
At Sweaty Betty, we pride ourselves on being a leading female-first activewear brand that champions empowerment and inclusivity. As an Online Trading Coordinator, you'll thrive in a dynamic and supportive environment where your contributions directly impact our mission to inspire women through fitness. With a strong focus on employee growth, collaboration, and innovative practices, we offer a vibrant workplace culture that values creativity and teamwork, making it an exciting place to develop your career in e-commerce.
StudySmarter Expert Advice🤫
We think this is how you could land Online Trading Coordinator - Sweaty Betty
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like FashionUnited Group are looking for when hiring for a Online Trading Coordinator - Sweaty Betty.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to FashionUnited Group for the Online Trading Coordinator - Sweaty Betty, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at FashionUnited Group as a Online Trading Coordinator - Sweaty Betty, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out FashionUnited Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Online Trading Coordinator - Sweaty Betty.
We think you need these skills to ace Online Trading Coordinator - Sweaty Betty
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at FashionUnited Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with FashionUnited Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at FashionUnited Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at FashionUnited Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that FashionUnited Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at FashionUnited Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
