At a Glance
- Tasks: Support store management and deliver top-notch customer service in a vibrant retail environment.
- Company: Yours Clothing, the leading plus-size fashion retailer in the UK.
- Benefits: Exciting career growth, dynamic team, and a chance to make customers happy.
- Other info: Fast-paced environment with opportunities for personal development.
- Why this job: Join a passionate team and help shape the future of plus-size fashion.
- Qualifications: Experience in retail management and a flair for customer engagement.
The predicted salary is between 25000 - 30000 £ per year.
Yours Clothing is a plus size women’s wear retailer that provides the best value on the UK high street and internet. Our continued success comes from us listening to our customers and delivering fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion womenswear retailer in the UK.
We have an exciting new opportunity for a new Deputy Manager to join our fantastic team. This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. You will have a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.
KEY DUTIES:- Provide back-up management support and be responsible for the running of the Store in the absence of the manager.
- Help to achieve financial objectives and KPIs by analysing variances and initiating corrective actions.
- Assisting in recruiting, selecting and training all store employees.
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Maintain outstanding store conditions and visual merchandising standards.
- Replenish stock with our fantastic products and specialist brands.
- Organise and assist with deliveries and stock handling on a regular basis.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
- Responsible for opening and closing the store.
- Cashing up at the end of the day and ensuring correct procedures are followed.
- Training and coaching store colleagues in all areas.
The successfully appointed Deputy Manager will have proven experience in a senior management role in a retail environment, preferably fashion, and be able to demonstrate a track record of exceeding sales targets.
Skills and Experience Required:- Warm, friendly and engaging personality.
- An energy and enthusiasm to succeed.
- Highly motivated and a desire to be the best.
- Results Driven.
- Proven ability to work well within a team and to use own initiative.
- Proven record of good attendance and flexibility.
- Confident and articulate when speaking to customers.
- Ability to work hard and juggle changing priorities.
- Ability to adapt to frequent change and a high pressure environment.
- Outstanding loyalty and commitment to the business.
Deputy Store Manager — Plus-Size Fashion Leader in Nottingham employer: FashionUnited Group
Yours Clothing is an exceptional employer, offering a vibrant and dynamic work environment in the heart of Nottingham. With a strong commitment to employee development and a culture that values customer service excellence, team members are encouraged to grow their skills and advance their careers within the thriving plus-size fashion sector. Enjoy competitive benefits, a supportive team atmosphere, and the opportunity to make a real impact in a rapidly expanding company dedicated to celebrating diversity in fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager — Plus-Size Fashion Leader in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Yours Clothing, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for their products and how you can contribute to their success.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in retail management and how you've driven sales in the past. Confidence is key!
✨Tip Number 3
Dress the part! Since you're applying for a fashion retailer, make sure your outfit reflects your style and understanding of the brand. Show them you can represent their image while being professional.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Deputy Manager position.
We think you need these skills to ace Deputy Store Manager — Plus-Size Fashion Leader in Nottingham
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for plus-size fashion shine through! We want to see how passionate you are about our products and how you can connect with our customers.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Deputy Store Manager role. Highlight your relevant experience in retail management and customer service, and don’t forget to mention any achievements that demonstrate your results-driven approach!
Be Personable and Engaging:We’re looking for someone with a warm and friendly personality. Use a conversational tone in your application to show us that you can engage with customers and create a welcoming atmosphere in our store.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at FashionUnited Group
✨Know Your Product Range
Before the interview, make sure you familiarise yourself with Yours Clothing's product range. Understand the latest trends in plus-size fashion and be ready to discuss how you can promote these products effectively. Showing your passion for the brand will definitely impress the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to ensure customer satisfaction. This is crucial for a Deputy Store Manager role, so be ready to showcase your ability to engage and delight customers.
✨Show Your Leadership Qualities
As a Deputy Manager, you'll need to support the store manager and lead the team. Be prepared to discuss your experience in training and coaching staff, as well as how you've handled challenges in a fast-paced retail environment. Highlight your ability to motivate others and drive results.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about how you would handle stock management, visual merchandising, or a busy sales period. Practising these scenarios will help you articulate your thought process clearly during the interview.
