At a Glance
- Tasks: Manage wholesale accounts and ensure excellent customer service in Italian and English.
- Company: Join VF Corporation, a global leader in lifestyle apparel and footwear.
- Benefits: Enjoy 50% discount on brands, health initiatives, and generous holiday allowance.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Be part of an iconic brand and make a real impact in a dynamic team.
- Qualifications: Fluent in Italian and English with strong communication and Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
Department: Sales & Marketing
Location: Nottingham
Hours: Monday to Friday, 36.25 hours per week (between 8am and 5pm)
Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe
Location: NG2 Business Park, Nottingham (must live within commutable distance)
Live the brand
Organized in 1899, VF Corporation is a global leader in the design, manufacture, marketing and distribution of branded lifestyle apparel, footwear and accessories. Our highly diversified portfolio of brands spans multiple geographies, product categories, consumer demographics and sales channels. VF relies on its Powerful Brands, Powerful Platforms, One VF approach to business to support its brands, maintain its competitive edge and drives a winning company culture.
Your ROLE with us
VF is looking for an exceptional Account Coordinator fluent in Italian to join our Customer Operations team based in Nottingham, UK.
Let’s Talk about the Role
Putting customers at the heart of everything you do, you will be the first point of contact for our wholesale Accounts and will be responsible for tracking the lifecycle of accounts from order entry to final delivery, along with being the first point of contact for the Team on Operational activities.
How You Will Make a Difference
- Understanding and managing Wholesale accounts across several markets in the EMEA region.
- Communicating with Wholesale Accounts (retailers, distributors and sales teams) in their native language, over the phone and by email to provide excellent service.
- Building a rapport and strong relationships with both and across our warehouse, planning, sales and credit teams to deliver the best possible outcome.
- Ensuring timely Orderbook conversion, in-line with customer expectations and brand objectives, whether via automated flow or manual releases, highlighting any risk or opportunity to conversion in the current month.
- Interpreting a variety of daily reports as needed by the business.
- Following the end-to-end order to shipment process, liaising with our DC to ensure timely shipping.
Skills for Success
- Native or fluent speaker in Italian plus English with strong communication skills.
- Computer literate with Excel skills and the ability to produce reports.
- Ability to balance responsibilities in a dynamic and fast-paced environment.
What’s in it For You
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
- 50% employee discount on all VF brands both in store and online.
- Subsidised canteen and break out areas offering complimentary hot drinks.
- Health Shield membership and access to numerous health and wellbeing initiatives.
- Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
- 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
- 12% contributory smart pension scheme (8% on us, 4% from you).
- Cycle to work scheme.
- Free secure onsite parking and discounts with local public transport.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Account Coordinator - Italian Speaking - Fixed Term in Nottingham employer: FashionUnited Group
VF Corporation is an exceptional employer that fosters a supportive and inclusive work culture, where respect and integrity are at the forefront of our operations. Located in Nottingham, our hybrid working model allows for flexibility, including the opportunity to work from abroad for 15 days a year. Employees enjoy a range of benefits such as a generous employee discount, health and wellbeing initiatives, and a commitment to diversity, making it a rewarding place to grow your career while being part of a globally recognised lifestyle brand.
StudySmarter Expert Advice🤫
We think this is how you could land Account Coordinator - Italian Speaking - Fixed Term in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to talk about your skills and experiences in a way that highlights how you can add value to the team. Keep it concise and engaging – you want to leave them wanting to know more!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a company that values diversity and inclusion – what’s not to love?
We think you need these skills to ace Account Coordinator - Italian Speaking - Fixed Term in Nottingham
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in Italian, make sure to highlight your language skills right at the start of your application. Use examples that showcase your ability to communicate effectively in both Italian and English.
Tailor Your CV:We want to see how your experience aligns with the Account Coordinator role. Don’t just send a generic CV; tweak it to reflect your relevant skills and experiences that match the job description. Make it personal!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the team. Share your passion for customer service and any relevant experiences that demonstrate your ability to manage accounts effectively.
Apply Through Our Website:To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at FashionUnited Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Account Coordinator position and its responsibilities. Familiarise yourself with VF Corporation's values and how they align with your own. This will help you articulate why you're a great fit for the role.
✨Brush Up on Your Italian
Since this role requires fluency in Italian, practice speaking and writing in the language. Prepare to answer questions in Italian during the interview, as this will demonstrate your proficiency and confidence in communicating with wholesale accounts.
✨Showcase Your Communication Skills
As an Account Coordinator, strong communication is key. Be ready to discuss examples of how you've effectively communicated with clients or teams in the past. Highlight any experience you have in managing relationships and resolving issues, especially in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
