At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join Calvin Klein, a premium brand known for its stylish and innovative approach.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
- Why this job: Be a key player in shaping the store's success and inspiring your team.
- Qualifications: Previous supervisory experience in retail and strong communication skills required.
The predicted salary is between 12000 - 18000 £ per year.
About the Role
Our stores are the life and soul of our business. They act as our main touch points with our ever‑evolving consumer base. As the world of retail evolves, we believe that our stores must set the tone of our brand. The first‑class experience must be a given and our in‑store standards should never be questionable. The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through passion and belief in our brands.
Responsibilities
- Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales, and profit.
- Support the management team in handling all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Drive shop floor sales and exceed store targets by motivating the team, while offering customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues fairly and consistently.
- Support the team in delivering the business strategy and ensure everyone receives consistent training on product knowledge and store maintenance.
- Achieve company standards and goals for personal sales results: sales versus budgets, sales per hour, and units per transaction.
- Perform manager‑on‑duty functions, manage store opening/closing, and the sales floor.
- Focus staff on the importance of quality relationships with internal and external customers.
- Ensure staff accountability in building a repeat customer base by providing unparalleled spirited service.
- Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are executed, continually reviewing them for consistency.
- Work with the management team to build a talent pool for key positions, including potential successors.
About You
- You have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- You have previous people‑management experience with the ability to resolve conflict and unproductive disagreements.
- You are an effective communicator with the ability to build relationships with ease.
- You are a team player who recognises and celebrates the contributions and achievements of others.
- You are confident in giving feedback that promotes positive behavioural change.
- You work well with change, being able to quickly adapt and work with pace.
- You are energetic and authentic, showing a clear presence on the shop floor.
- You approach all issues with a “can‑do” attitude and act with initiative to find in‑store solutions.
About What We Offer
We offer a competitive and comprehensive benefits programme designed to support associates both at home and at work. Please refer to the full benefits package for detailed information.
Equal Opportunity
PVH Corp. or its subsidiary (“PVH”) is an equal‑opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, PVH is committed to ensuring that all current and future associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
Location: England, United Kingdom of Great Britain and Northern Ireland
Part Time Supervisor, Calvin Klein - Dalton Park in Murton employer: FashionUnited Group
At Calvin Klein, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Our Dalton Park location provides a dynamic retail environment where you can thrive, with ample opportunities for personal and professional growth, competitive benefits, and a commitment to inclusivity. Join us in delivering unparalleled customer experiences while being part of a passionate team that celebrates success and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Supervisor, Calvin Klein - Dalton Park in Murton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including FashionUnited Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part Time Supervisor, Calvin Klein - Dalton Park in Murton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like FashionUnited Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at FashionUnited Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about FashionUnited Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at FashionUnited Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at FashionUnited Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at FashionUnited Group!