MIU MIU In Store Visual Merchandiser, Harrods

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

As an In-Store Visual Merchandiser, you will be responsible for delivering and upholding exceptional visual standards that enhance the customer experience and drive sales. You will ensure that the store consistently reflects the brand’s image and aesthetics by implementing visual merchandising guidelines and adapting them to the unique characteristics of the store environment. Your role is key in conveying the brand’s values and elevating the customer’s experience through impactful displays and thoughtful layouts.

RESPONSIBILITIES

• Implement and maintain window and in-store displays according to global visual merchandising guidelines, ensuring that they are aligned with brand standards.
• Adapt visual merchandising concepts to the specific layout of the store while ensuring brand consistency and addressing challenges that require adaptation such as store size and merchandising/inventory level.
• Ensure all visual merchandising elements (props, fixtures, lighting) are in perfect condition, and report any damage or necessary repairs.
• Conduct visual merchandising audits to ensure that the store maintains high visual standards, and that all displays are well‑stocked, clean, and orderly.
• Support special projects such as events, pop‑ups, or major seasonal transformations, coordinating with cross‑functional teams and external vendors.
• Collaborate with the global and local visual merchandising team to provide feedback on store needs and performance of visual display.
• Analyse the performance of visual displays by monitoring sales data, foot traffic and other KPIs to inform VM strategies.
• Collaborate with the retail and sales team to analyse customer feedback and purchasing behaviours to ensure that visual displays meet customer needs and complement the overall sales strategy.
• Proactively anticipate upcoming fashion and market trends by conducting analysis and staying updated on current trends, customer preferences, and competitor activities to keep displays fresh and relevant.
• Enhance the customer journey by ensuring the store environment is visually appealing and product discovery is engaging, intuitive and aligned with customer needs.
• Train the sales team on fundamental visual merchandising principles, empowering them to maintain display standards in your absence and fostering a collaborative approach to store presentation.

KNOWLEDGE AND SKILLS

• Similar experience in visual merchandising, preferably within the luxury retail sector.
• Strong knowledge of fashion and trends, particularly in the luxury segment.
• Excellent attention to detail and a passion for high‑quality visual presentation.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and meet deadlines in a fast‑paced environment.
• Proficiency in visual merchandising software/tools is a plus.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.