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For Companies At a Glance
- Tasks: Deliver top-notch customer service and be the face of Tommy Hilfiger.
- Company: Join a leading fashion brand with a vibrant retail environment.
- Benefits: Flexible hours, employee discounts, and a fun team atmosphere.
- Other info: Opportunity to grow within a globally recognised brand.
- Why this job: Be part of a dynamic team and help customers find their perfect style.
- Qualifications: Experience in retail or hospitality and great communication skills.
The predicted salary is between 10 - 12 £ per hour.
About the Role
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. The Sales Associate plays a key role in achieving these high standards.
Responsibilities
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About You
- You have a previous track record within hospitality or retail
- You are an effective communicator and collaborate to win
- You inspire trust and recognize and celebrate the contributions and achievements of others
- You adapt fast
- You act with purpose, showing a clear presence on the shop floor
- You take ownership and make informed decisions to find in-store solutions
Seasonal Sales Associate, Tommy Hilfiger Trafford Centre in Manchester employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Trafford Centre in Manchester
✨Tip Number 1
Get to know the brand inside out! Before you step into that interview, make sure you’re clued up on Tommy Hilfiger’s latest collections and values. This will not only impress but also help you connect with the team and show you’re genuinely interested.
✨Tip Number 2
Practice your people skills! As a Sales Associate, you’ll be the face of the brand. Role-play common customer scenarios with friends or family to boost your confidence in handling queries and building relationships.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand’s style. It shows you understand the aesthetic and are ready to represent Tommy Hilfiger on the shop floor.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and commitment to joining the team at Tommy Hilfiger.
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Trafford Centre in Manchester
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share any experiences you've had in hospitality or retail that highlight your customer service skills and how you connect with people.
Be a Brand Ambassador: Make sure to mention your understanding of the Tommy Hilfiger brand. We want to see how you can represent our values and product knowledge in your application. A little research goes a long way!
Highlight Your Communication Skills: Since you'll be the first point of contact for customers, it's crucial to showcase your communication skills. Use clear and engaging language in your application to demonstrate how you can effectively interact with customers.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at FashionUnited Group
✨Know Your Stuff
Make sure you have a solid understanding of Tommy Hilfiger's brand and products. Familiarise yourself with their latest collections and key selling points. This will help you shine as a brand ambassador during the interview.
✨Customer-Centric Mindset
Prepare to discuss your previous experiences in retail or hospitality where you provided excellent customer service. Think of specific examples that highlight your ability to resolve queries and build relationships with customers.
✨Show Your Adaptability
Retail can be fast-paced and unpredictable, so be ready to demonstrate how you've adapted to changes in your previous roles. Share stories that showcase your quick thinking and problem-solving skills on the shop floor.
✨Engage and Collaborate
During the interview, show that you're a team player. Discuss how you’ve worked with others to achieve goals and celebrate successes. This will resonate well with their emphasis on collaboration and trust within the team.