At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join the iconic Vans team, promoting youth culture and creativity.
- Benefits: Enjoy 50% staff discount, career growth, and tailored training.
- Other info: Flexible hours and a supportive culture await you!
- Why this job: Be part of a community that values integrity, curiosity, and empathy.
- Qualifications: Passion for retail and fashion; previous experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Department: Retail Management & In-store
Location: Manchester
Live the brand "Off The Wall" since 1966, Vans ® is the original action sports brand. Vans promotes the action sports lifestyle, youth culture and creative self-expression through the support of athletes, musicians and artists and through progressive events and platforms such as the House of Vans.
Your ROLE with us:
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a passionate Sales Associate (fixed-term, part-time 20hr) to join our The North Face team based in Manchester Trafford. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Let’s talk about the role! We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
What makes you the perfect Sales Associate?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). And we offer the same. Only different.
Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
Free to Be:
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Sales Associate (fixed-term, part-time 20hr) in Manchester employer: FashionUnited Group
Joining Vans as a Sales Associate in Manchester means becoming part of a vibrant team that values creativity, integrity, and community. With comprehensive benefits including a generous staff discount, tailored training opportunities, and a culture that promotes personal and professional growth, you'll find a supportive environment where your passion for retail can truly flourish. Embrace the chance to inspire customers while being part of a global brand committed to sustainability and active lifestyles.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (fixed-term, part-time 20hr) in Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Vans and The North Face, their products, and their values. This way, when you chat with the team during interviews, you can show off your passion and knowledge.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They might give you insider tips or even put in a good word for you when applying through our website.
✨Tip Number 4
Be yourself during the interview! Show your enthusiasm and let your personality shine through. Remember, they’re looking for someone who fits the team culture, so don’t be afraid to express your passion for retail and the brand.
We think you need these skills to ace Sales Associate (fixed-term, part-time 20hr) in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand and the role shine through. We want to see how much you love interacting with customers and your passion for fashion and retail!
Tailor Your CV:Make sure to customise your CV to highlight relevant experiences that align with our values and the Sales Associate role. We appreciate when candidates take the time to connect their skills with what we’re looking for.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service and teamwork.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Vans and The North Face. Understand their history, values, and what makes them unique in the retail world. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
As a Sales Associate, customer interaction is key. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. Highlighting your hands-on mentality and enthusiasm will resonate well with the interviewers.
✨Demonstrate Your Flexibility
The job requires flexibility with working hours, including weekends and holidays. Be ready to discuss your availability and any previous experiences where you adapted to changing schedules. This shows you're committed and ready to be part of the team.
✨Embrace the Guiding Principles
Familiarise yourself with the company's guiding principles: Integrity, Courage, Curiosity, Empathy, and Perseverance. Think of specific instances where you've embodied these values in your work or personal life, as this will align you closely with the company culture.
