At a Glance
- Tasks: Create memorable brand experiences and achieve sales goals while maintaining shop standards.
- Company: Join Hackett, a brand that values creativity, quality, and British heritage.
- Benefits: Unlimited commissions, staff discounts, and a stylish seasonal uniform allowance.
- Other info: Opportunities for internal mobility and a positive team environment.
- Why this job: Be part of a diverse team and grow your career in fashion retail.
- Qualifications: Experience in premium customer service and strong communication skills.
The predicted salary is between 22000 - 26000 € per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we offer? Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:
- Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
What we are looking for: We are looking for a fashion passionate Sales Consultant to join our team! Your main goals as a Sales Consultant are to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store’s objectives, and last but not least, to keep the shop properly ordered and up to date with the necessary products. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements: Relevant experience in premium customer service environments. English and other languages would be a plus. Strong team player and commercial mindset. Amazing communications skills.
Hackett London Selfridges Trafford - Sales Consultant 40h in Manchester employer: FashionUnited Group
At Hackett, we pride ourselves on being an exceptional employer that values creativity, quality, and attention to detail. Our Trafford location offers a vibrant and inclusive work culture, with ample opportunities for career growth and internal mobility, allowing you to transition from retail to corporate roles. With unlimited commission potential, generous staff discounts, and a stylish seasonal uniform, joining our diverse team means embarking on a rewarding journey in the world of fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London Selfridges Trafford - Sales Consultant 40h in Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hackett's heritage, values, and product range. This way, when you chat with the team or during interviews, you can show off your passion and understanding of what makes Hackett special.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events where Hackett is present. Building relationships can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Showcase your customer service skills! Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to create memorable brand experiences, which is key for a Sales Consultant role.
✨Tip Number 4
Be ready to discuss your sales achievements! Think about times you've hit targets or exceeded expectations. Sharing these stories will highlight your commercial mindset and help you stand out as a candidate who can contribute to the store’s objectives.
We think you need these skills to ace Hackett London Selfridges Trafford - Sales Consultant 40h in Manchester
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it aligns with Hackett's values.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in premium customer service environments. We want to see how you've gone above and beyond to create memorable experiences for customers in the past.
Be Detail-Oriented:Since attention to detail is key at Hackett, ensure your application is free from typos and errors. A well-structured and polished application reflects your meticulous nature and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product range. Understand what makes the brand unique and be ready to discuss how you can embody that in your role as a Sales Consultant.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight moments where you went above and beyond to create memorable experiences for customers, as this aligns perfectly with Hackett's focus on quality service.
✨Demonstrate Team Spirit
Hackett values collaboration, so be ready to share instances where you worked effectively within a team. Discuss how you contributed to a positive environment and helped achieve common goals, showcasing your ability to fit into their culture.
✨Dress to Impress
As a fashion-forward brand, your appearance matters. Dress in a way that reflects Hackett's style while also being comfortable. This not only shows your understanding of the brand but also your enthusiasm for the role.
