At a Glance
- Tasks: Build relationships with clients and deliver a personalised Burberry experience.
- Company: Join the iconic Burberry brand at Selfridges Manchester.
- Benefits: Flexible part-time hours and a chance to work in luxury retail.
- Other info: Join a diverse team committed to creativity and sustainability.
- Why this job: Be a fashion ambassador and inspire clients with your passion for luxury.
- Qualifications: Experience in premium customer service and a love for fashion.
The predicted salary is between 12 - 15 £ per hour.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
We are hiring a Part‑Time Client Advisor to join our Burberry team at Selfridges Manchester on a fixed‑term contract until 28 August 2027, working 28 hours per week with flexibility across days. In this role, you will build meaningful relationships with both new and existing clients, delivering a personalised and elevated Burberry experience that drives commercial success. Acting as a brand ambassador, you will inspire clients through your passion for fashion, craftsmanship and luxury. Reporting to the store management team, you will contribute to a welcoming, high‑performing retail environment.
RESPONSIBILITIES- Build strong, long‑term relationships with clients by delivering a personalised and engaging Burberry experience.
- Inspire and advise clients through confident storytelling, styling expertise and in‑depth product knowledge.
- Drive individual and store performance through a commercial mindset and client‑focused approach.
- Maintain high standards of service, presentation and professionalism on the shopfloor.
- Support client development initiatives, including retaining and reconnecting with existing clientele.
- Work collaboratively with colleagues and management to contribute to a positive and inclusive store culture.
- Experience delivering premium customer service within retail, hospitality or a service‑led environment.
- A genuine passion for fashion, luxury and creating memorable client experiences.
- Strong communication skills with the ability to engage a diverse client base.
- Confident in styling, selling and advising across luxury product categories.
- Commercially aware, proactive and motivated to contribute to shared success.
- Flexible and adaptable, with availability to work across a part‑time rota.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Client Advisor, Part-Time - Manchester Selfridges Trafford employer: FashionUnited Group
Burberry is an exceptional employer that fosters a creative and inclusive work environment, allowing employees to thrive while building meaningful relationships with clients. With a commitment to sustainability and community engagement, team members at our Selfridges Trafford location benefit from flexible working hours, opportunities for personal growth, and the chance to be part of a prestigious brand that champions luxury and craftsmanship.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor, Part-Time - Manchester Selfridges Trafford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Burberry's history, values, and latest collections. This will not only impress your interviewers but also help you connect with their mission of creativity and sustainability.
✨Tip Number 2
Practice your storytelling skills! As a Client Advisor, you'll need to inspire clients with your passion for fashion. Prepare some engaging stories about your favourite pieces or experiences in retail that showcase your ability to connect with customers.
✨Tip Number 3
Show off your commercial mindset! Think about how you can drive sales while providing an exceptional client experience. Be ready to discuss how you've contributed to sales goals in past roles and how you plan to do the same at Burberry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Burberry team. Good luck!
We think you need these skills to ace Client Advisor, Part-Time - Manchester Selfridges Trafford
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion and luxury shine through! Share any experiences or stories that highlight your enthusiasm for the industry. We want to see how you can inspire clients with your passion.
Tailor Your Application:Make sure to customise your application to reflect the role of a Client Advisor. Highlight your customer service experience and how you've built relationships in previous roles. We appreciate when candidates take the time to connect their skills to what we’re looking for!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share what makes you unique and how you can contribute to our inclusive store culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it shows you’re serious about joining the Burberry team!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand
Before the interview, dive deep into Burberry's history, values, and current collections. Understanding their commitment to creativity and sustainability will help you connect your passion for fashion with their brand ethos.
✨Showcase Your Storytelling Skills
As a Client Advisor, storytelling is key. Prepare examples of how you've engaged clients in the past through your knowledge of products or personal experiences. This will demonstrate your ability to inspire and connect with customers.
✨Demonstrate Your Commercial Mindset
Be ready to discuss how you can drive sales and enhance client relationships. Think of specific strategies you've used in previous roles to boost performance and be prepared to share these insights during the interview.
✨Emphasise Team Collaboration
Burberry values a positive store culture, so highlight your experience working collaboratively with colleagues. Share examples of how you've contributed to a team environment and supported client development initiatives.
