At a Glance
- Tasks: Build relationships with clients and deliver a personalised Burberry experience.
- Company: Join the iconic Burberry team at Selfridges Manchester.
- Benefits: Flexible part-time hours and a chance to work in luxury retail.
- Other info: Contribute to a positive store culture and enjoy career growth opportunities.
- Why this job: Be a brand ambassador and inspire clients with your passion for fashion.
- Qualifications: Experience in premium customer service and a love for luxury.
The predicted salary is between 12 - 15 £ per hour.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values‑driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
We are hiring a Part‑Time Client Advisor to join our Burberry team at Selfridges Manchester on a fixed‑term contract until 28 August 2026, working 28 hours per week with flexibility across days. In this role, you will build meaningful relationships with both new and existing clients, delivering a personalised and elevated Burberry experience that drives commercial success. Acting as a brand ambassador, you will inspire clients through your passion for fashion, craftsmanship and luxury. Reporting to the store management team, you will contribute to a welcoming, high‑performing retail environment.
Responsibilities- Build strong, long‑term relationships with clients by delivering a personalised and engaging Burberry experience.
- Inspire and advise clients through confident storytelling, styling expertise and in‑depth product knowledge.
- Drive individual and store performance through a commercial mindset and client‑focused approach.
- Maintain high standards of service, presentation and professionalism on the shopfloor.
- Support client development initiatives, including retaining and reconnecting with existing clientele.
- Work collaboratively with colleagues and management to contribute to a positive and inclusive store culture.
- Experience delivering premium customer service within retail, hospitality or a service‑led environment.
- A genuine passion for fashion, luxury and creating memorable client experiences.
- Strong communication skills with the ability to engage a diverse client base.
- Confident in styling, selling and advising across luxury product categories.
- Commercially aware, proactive and motivated to contribute to shared success.
- Flexible and adaptable, with availability to work across a part‑time rota.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Client Advisor, 28 hrspw - Manchester Selfridges Trafford employer: FashionUnited Group
At Burberry, we pride ourselves on being an exceptional employer that fosters creativity and inclusivity in the heart of Manchester's vibrant Selfridges Trafford. Our commitment to employee growth is reflected in our supportive work culture, where you can thrive as a Client Advisor while building meaningful relationships with clients and contributing to a sustainable luxury brand. With flexible working hours and a focus on personal development, Burberry offers a unique opportunity to be part of a values-driven team dedicated to making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor, 28 hrspw - Manchester Selfridges Trafford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Burberry's history, values, and latest collections. This will not only impress your interviewers but also help you connect with their mission of creativity and luxury.
✨Tip Number 2
Practice your storytelling skills! As a Client Advisor, you'll need to inspire clients with your passion for fashion. Think of engaging ways to share your experiences and knowledge about products that resonate with Burberry's ethos.
✨Tip Number 3
Network like a pro! Reach out to current or former Burberry employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Burberry family.
We think you need these skills to ace Client Advisor, 28 hrspw - Manchester Selfridges Trafford
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion and luxury shine through! Share any experiences or stories that highlight your enthusiasm for the industry. We want to see how you connect with our brand and what makes you excited about joining us.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Client Advisor. Highlight your relevant experience in retail or customer service, and don’t forget to mention any skills that align with building relationships and delivering exceptional service. We appreciate a personal touch!
Be Authentic:We value genuine personalities, so be yourself in your application! Share your unique perspective and how you can contribute to our inclusive store culture. Authenticity goes a long way in helping us understand who you are and how you fit into our team.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining the Burberry family!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand
Before heading into the interview, make sure you’ve done your homework on Burberry. Understand their history, values, and what sets them apart in the luxury market. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Passion for Fashion
As a Client Advisor, your love for fashion and luxury is key. Be prepared to discuss your favourite trends, designers, or even personal styling experiences. This will demonstrate your enthusiasm and ability to connect with clients on a deeper level.
✨Prepare for Scenario Questions
Expect questions that assess your customer service skills. Think of examples where you’ve gone above and beyond for a client or handled a difficult situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Teamwork and Collaboration
Burberry values a positive store culture, so be ready to talk about how you work well in a team. Share experiences where you’ve collaborated with colleagues to achieve a common goal, highlighting your adaptability and commitment to a supportive environment.
