At a Glance
- Tasks: Manage orders and provide exceptional customer service for HOKA.
- Company: Join FashionUnited Group, a leader in the fashion industry.
- Benefits: Enjoy 27 days of holiday and personal growth opportunities.
- Other info: Perfect for those who thrive in a vibrant, fast-moving environment.
- Why this job: Be part of a dynamic team in the fast-paced footwear industry.
- Qualifications: Fluency in English and Dutch with customer service experience.
The predicted salary is between 25000 - 35000 £ per year.
FashionUnited Group is hiring a Wholesale Customer Service Representative for HOKA, requiring fluency in English and Dutch. In this role, you will manage orders, ensuring timely placement and shipment while providing exceptional service.
The ideal candidate will have experience in customer service, preferably within the footwear or apparel industry, and must be comfortable in fast-paced environments.
Enjoy 27 days of holiday plus perks and opportunities for personal growth.
Wholesale Customer Success Rep - Dutch Speaker in London employer: FashionUnited Group
At FashionUnited Group, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Located in a dynamic environment, we offer 27 days of holiday, competitive perks, and a supportive work culture that fosters personal development, making it an ideal place for those passionate about the footwear and apparel industry to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale Customer Success Rep - Dutch Speaker in London
✨Tip Number 1
Network like a pro! Reach out to folks in the fashion and footwear industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching HOKA and their products. Show us you’re passionate about the brand and ready to provide top-notch customer service!
✨Tip Number 3
Practice your Dutch! Since fluency is key, brush up on your language skills, especially in customer service scenarios. We want to see you shine in both languages!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Wholesale Customer Success Rep - Dutch Speaker in London
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in both English and Dutch, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience:When detailing your previous roles, focus on your customer service experience, especially in the footwear or apparel industry. We love seeing how your background aligns with what we do at HOKA!
Be Personable:In your written application, let your personality shine through! We’re looking for someone who can connect with customers, so don’t be afraid to show us your friendly side.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at FashionUnited Group
✨Know Your Stuff
Make sure you brush up on your knowledge of HOKA and the footwear industry. Familiarise yourself with their products, values, and recent news. This will show that you're genuinely interested in the role and can engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to provide exceptional service, which is key for this role.
✨Practice Your Language Skills
Since fluency in Dutch and English is required, practice speaking both languages before the interview. You might be asked to switch between them, so being comfortable in both will help you shine. Consider doing mock interviews with a friend or using language apps to boost your confidence.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you handle pressure and fast-paced situations. Think of examples where you've successfully managed multiple tasks or tight deadlines. This will reassure the interviewer that you can thrive in a dynamic setting like theirs.
