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- Tasks: Support store management, create amazing customer experiences, and drive sales success.
- Company: Join Sweaty Betty, a vibrant brand under Wolverine Worldwide with a fun and engaging culture.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and excellent training opportunities.
- Other info: Quarterly bonuses, 25 days holiday, and access to health benefits make this a great opportunity.
- Why this job: Be a role model in a fast-paced environment while making a real impact on customer satisfaction.
- Qualifications: Retail experience preferred; passion for our brands and flexibility are key.
The predicted salary is between 25000 - 30000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our ability to empower, engage, and inspire our consumers.
We are looking for someone who is responsible, reliable, service-oriented, and enjoys having fun while they work. This person will support the team in alignment with our values and act as the go-to person in the absence of the Store Manager. You will be a role model for the team, cool, calm, and collected under pressure. You will prioritise being a fountain of knowledge on product and standards, and can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieve sales goals and performance metrics & drive the store’s success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Demonstrated retail sales success.
- Experience working in a customer-facing role. Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
- Passion for our brands and brand lifestyles.
- Retail environment.
- US Candidates Only.
- Performing duties consistent with the Company’s AAP/EEO goals and policies.
- High School diploma or equivalent.
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
Location: England, United Kingdom of Great Britain and Northern Ireland.
Supervisor - 40 Hours - Sweaty Betty in London employer: FashionUnited Group
Contact Detail:
FashionUnited Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - 40 Hours - Sweaty Betty in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sweaty Betty's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating amazing experiences for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Show off your product knowledge! Brush up on Sweaty Betty's products and values. Being able to discuss their offerings confidently will make you stand out as a candidate who truly cares about the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Supervisor - 40 Hours - Sweaty Betty in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about empowering and inspiring, so show us how you can bring that vibe to our team!
Tailor Your Application: Make sure to tailor your application to the role of Supervisor at Sweaty Betty. Highlight your relevant experience in retail and customer service, and don’t forget to mention any supervisory skills you have. We love seeing how your background aligns with our values and mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing brand and what we stand for!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Sweaty Betty's brand values and product offerings. Familiarise yourself with their latest collections and any recent marketing campaigns. This will not only show your passion for the brand but also help you connect your answers to their mission of empowering and inspiring consumers.
✨Showcase Your Customer Service Skills
Since the role is all about creating amazing customer experiences, prepare examples from your past where you went above and beyond for a customer. Think about times when you resolved issues or received positive feedback. This will demonstrate your service-oriented mindset and ability to handle pressure.
✨Be a Team Player
Wolverine Worldwide values teamwork, so be ready to discuss how you've supported your colleagues in previous roles. Share specific instances where you acted as a role model or helped maintain a positive work environment. Highlighting your collaborative spirit will resonate well with the interviewers.
✨Prepare for Operational Questions
As a supervisor, you'll need to manage various operational tasks. Brush up on your knowledge of cash-handling, stock control, and visual merchandising. Be prepared to answer questions about how you would handle these responsibilities and ensure compliance with company policies, showcasing your reliability and responsibility.