At a Glance
- Tasks: Lead the store team, create amazing customer experiences, and organise community events.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy a generous clothing allowance, discounts, bonuses, and 25 days holiday.
- Other info: Flexible hours and excellent training opportunities await you!
- Why this job: Be a role model, engage with the community, and drive store success.
- Qualifications: Retail experience preferred; passion for our brands is essential.
The predicted salary is between 24000 - 30000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way.
We are looking for someone who is responsible, reliable, service-oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieve sales goals and performance metrics & drive the store's success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Organize and host running and lifestyle events that engage the local community.
- Build and nurture a strong community around the brand by creating meaningful connections with customers and local groups.
- Collaborate with external partners to bring energizing and innovative events to the store.
- Leverage social media and other channels to promote events and share community stories.
- Gather feedback from community events to continuously improve engagement strategies.
- Demonstrated retail sales success.
- Experience working in a customer-facing role.
- Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
Retail environment.
US Candidates OnlyPerforming duties consistent with the Company’s AAP/EEO goals and policies. High School diploma or equivalent.
The Extras- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
Store Supervisor/Community Marketing Rep - 40 Hours - Saucony in London employer: FashionUnited Group
Wolverine Worldwide is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to engage with their community while promoting a passion for our brands. With generous benefits such as a clothing allowance, substantial discounts, and excellent training opportunities, team members can thrive both personally and professionally in a supportive environment. Located in Saucony, this role offers the chance to make meaningful connections and create memorable experiences for customers, all while enjoying a flexible schedule and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor/Community Marketing Rep - 40 Hours - Saucony in London
✨Tip Number 1
Get to know the company inside out! Research Saucony and Wolverine Worldwide, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail and community engagement. Think about how you can demonstrate your customer service skills and ability to create amazing experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to contribute to the Saucony community.
We think you need these skills to ace Store Supervisor/Community Marketing Rep - 40 Hours - Saucony in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for the Saucony brand shine through! We want to see how you connect with our mission of empowering and inspiring consumers. Share your personal experiences with our products or similar brands to make your application stand out.
Be Authentic:We value authenticity, so don’t be afraid to show your true self in your application. Use a friendly tone and share stories that reflect your personality and work ethic. Remember, we’re looking for someone who can create amazing experiences for our customers!
Highlight Relevant Experience:Make sure to showcase any retail or customer-facing experience you have. If you've been a supervisor before, mention it! We want to know how your past roles have prepared you to support our team and drive store success.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our awesome team!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Saucony's history, values, and product range. Being able to discuss their latest footwear innovations or community initiatives will show your genuine interest and passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you turned a negative experience into a positive one, as this aligns perfectly with the role's focus on creating amazing experiences for customers.
✨Demonstrate Leadership Qualities
Even if you haven't held a supervisory position before, think of times when you've taken the lead in a team setting. Highlight your ability to motivate others and maintain a positive atmosphere, especially under pressure, which is crucial for a Store Supervisor.
✨Engage with Community Initiatives
Since the role involves hosting events and building community connections, come prepared with ideas for local events or partnerships. This shows that you're proactive and ready to contribute to the store's success beyond just sales.
