At a Glance
- Tasks: Support store operations, manage inventory, and enhance customer experience at Burberry Selfridges.
- Company: Join Burberry, a creative brand committed to sustainability and community impact.
- Benefits: Gain valuable experience in luxury retail with a focus on creativity and teamwork.
- Other info: Opportunity to grow in a fast-paced, supportive environment.
- Why this job: Be part of a dynamic team that values creativity and drives industry change.
- Qualifications: Strong organisational skills, attention to detail, and teamwork abilities required.
The predicted salary is between 22000 - 26000 £ per year.
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations within our Burberry Selfridges location.
RESPONSIBILITIES
- Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and ensuring accuracy of products received and reporting any discrepancy.
- Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
- Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
- Quality control on all products at all times and reporting any issues to store lead.
- Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
- Ensure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately.
- Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks.
- Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties.
PERSONAL PROFILE
- Excellent organisational skills and meticulous attention to detail.
- Excellent communication skills both verbal and in writing.
- Intermediate computer skills in core Microsoft software.
- Previous experience with SAP desirable.
- Ability to work well in a team.
- Ability to work in a busy team environment.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Store Operations Assistant - Selfridges in London employer: FashionUnited Group
Burberry is an exceptional employer that fosters a creative and inclusive work environment, particularly at our Selfridges location. We offer our employees opportunities for growth and development while championing sustainability and community engagement. With a commitment to excellence and a focus on teamwork, Burberry provides a rewarding experience for those passionate about luxury retail and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Store Operations Assistant - Selfridges in London
✨Tip Number 1
Get to know the brand inside out! Research Burberry's history, values, and current initiatives. This will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to store operations. Think about how your skills align with the responsibilities listed in the job description, especially around inventory control and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Burberry team.
We think you need these skills to ace Store Operations Assistant - Selfridges in London
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your enthusiasm for Burberry shine through! We want to see how your passion aligns with our values and creativity. Share why you love the brand and how you can contribute to our mission.
Be Detail-Oriented:Since the role involves inventory control and quality checks, make sure your application reflects your attention to detail. We appreciate candidates who can demonstrate their organisational skills and meticulousness in their previous experiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight relevant experiences that match the responsibilities listed in the job description. We’re looking for specific examples that showcase your skills.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at FashionUnited Group
✨Know Your Brand
Before the interview, dive deep into Burberry's history and values. Understand their commitment to creativity and sustainability. This will not only show your passion for the brand but also help you align your answers with their core beliefs.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed inventory or maintained a tidy workspace. Be ready to discuss how you handle multiple tasks in a busy environment.
✨Communicate Clearly
Practice your verbal and written communication skills. You might be asked to explain processes or report discrepancies, so being articulate and concise is key. Consider doing mock interviews with friends to refine your responses.
✨Familiarise Yourself with Technology
Brush up on your Microsoft software skills and get a basic understanding of SAP if you can. Being comfortable with technology will demonstrate your readiness to tackle the administrative aspects of the role effectively.
