At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and achieve sales targets.
- Company: Join GANT, a leader in American Sportswear with a rich heritage and innovative spirit.
- Benefits: Enjoy a vibrant work culture, continuous learning, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on team development and creativity.
- Why this job: Be part of a brand that redefines fashion with purpose and passion.
- Qualifications: 3+ years in retail management, strong sales drive, and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
GANT stands as an emblem of American Sportswear, symbolising timeless style and innovation across 70+ global markets. As a company, we blend heritage with contemporary flair, crafting apparel for the bold, the curious, and the imaginative. Our brand represents more than fashion; it’s a tradition of excellence and authenticity. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators. At GANT, we’re not just shaping the future of fashion; we’re redefining what it means to dress with purpose and passion.
About the role:
- Act as a role model to strengthen Gant’s customer service guidelines to the team and ensure top‑class service.
- Achieve sales targets and related KPI’s and meet goals for the store.
- Recruit, train and develop team members, ensuring individuals have a clear understanding of Gant’s goals and objectives.
- Lead and motivate the team each day.
- Ensure constant team development through our learning platform, Gant Academy.
- Ensure the store’s visual presentations and merchandising meets company standards.
- Ensure everyone on the team is up‑to‑date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
- Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
- Report to the Head of Retail.
Profile:
- Genuine interest in people – both as customers and as colleagues.
- Driven by sales and performance (2‑3 years working with KPIs).
- At least 3 years in management roles in the retail apparel industry, with experience in coaching and developing teams; planning and time management to drive daily operations; sales and customer service; recruitment and selection processes; 1‑2 years in Outlet / Full price stores.
- Positive attitude and an ability to enjoy a fast‑paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills, fluent in English and preferably more languages.
Right to work in the UK: In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship.
Location: England, United Kingdom of Great Britain and Northern Ireland
Store Manager - Broadgate in London employer: FashionUnited Group
At GANT, we pride ourselves on being an exceptional employer that champions creativity and continuous learning within a vibrant team environment. Our Broadgate location offers unique opportunities for personal and professional growth through our Gant Academy, ensuring that every employee is equipped to excel in their role while embodying our commitment to excellence and sustainability. Join us to be part of a brand that not only values fashion but also fosters a culture of passion and purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Broadgate in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like FashionUnited Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like FashionUnited Group!
We think you need these skills to ace Store Manager - Broadgate in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at FashionUnited Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at FashionUnited Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show FashionUnited Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at FashionUnited Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
