At a Glance
- Tasks: Deliver exceptional customer service and support sales goals in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy a seasonal business wear allowance, commission structure, and wellness support.
- Other info: Flexible hours and opportunities for career advancement in a fast-paced environment.
- Why this job: Be part of a dynamic team that values diversity and personal growth.
- Qualifications: Passion for luxury products and experience in customer-facing roles.
The predicted salary is between 24000 - 30000 € per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What's the role about? As part of our Retail team, you'll be joining our store in Richmond, London as our Senior Sales Associate on a fixed term basis for 24 hours per week. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you'll be doing:
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Acting as a Reiss Brand Ambassador
What you'll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer‑facing environment
- Be able to see things through the customer's eyes
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast‑paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision‑making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after two years service
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Senior Sales Gatwick South in London employer: FashionUnited Group
Reiss is an exceptional employer that prioritises employee wellbeing and growth, offering a supportive work culture in the vibrant retail environment of Richmond, London. With benefits such as a seasonal business wear allowance, a rewarding commission structure, and a focus on diversity and inclusion, Reiss fosters a collaborative atmosphere where team members can thrive and develop their skills while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Gatwick South in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Reiss's products and values. This way, when you walk into that interview, you can show off your passion for their premium offerings and how you can contribute to their exceptional customer service.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to nail down how you'll engage with customers and team members. Being able to articulate your thoughts clearly will make you stand out as a potential Senior Sales Associate.
✨Tip Number 3
Show your flexibility! Retail can be unpredictable, so be ready to discuss how you've adapted to changing priorities in past roles. Highlighting your ability to thrive in a fast-paced environment will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Reiss family. Let’s get you started on this exciting journey!
We think you need these skills to ace Senior Sales Gatwick South in London
Some tips for your application 🫡
Show Your Passion:Let your love for premium and luxury products shine through in your application. We want to see how your enthusiasm aligns with our brand values and how you can bring that passion to the role.
Tailor Your Experience:Make sure to highlight your previous customer-facing experience. We’re looking for examples of how you've provided exceptional service and adapted to changing priorities in a fast-paced environment.
Be Authentic:When writing your application, be yourself! We value authenticity and want to know what makes you unique. Share your story and how it connects to our mission at Reiss.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at FashionUnited Group
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Highlight how you went above and beyond to meet customer needs, as this aligns perfectly with Reiss's focus on elevated service.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss times when you've adapted to changing priorities or worked collaboratively in a team. Reiss values flexibility and teamwork, so showcasing these traits will make you stand out.
✨Practice Effective Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your verbal skills and ensure you convey your passion for the role.
