At a Glance
- Tasks: Configure and develop innovative solutions for planning and merchandising processes.
- Company: Join Burberry, a creative leader in sustainable luxury and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on continuous improvement and engineering excellence.
- Why this job: Be part of a team that drives change and champions creativity in the fashion industry.
- Qualifications: Experience in planning processes and Agile delivery teams is essential.
The predicted salary is between 50000 - 65000 £ per year.
At Burberry, we believe creativity opens spaces.
Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.
As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Retail Planning Systems Consultant sits within the IT, Planning & Merchandising domain‑aligned team and operates within one of two scrums.
The role is responsible for the hands‑on engineering, configuration, and maintenance planning and merchandising solutions across Burberry's end‑to‑end processes, including allocation, replenishment and forecasting.
Working closely with the Delivery Manager, Business Analysts, and Solution Architects, this role delivers change and continuous improvement items from the product team's backlog, while also contributing technical engineering capacity to Planning & Merchandising‑related programmes.
The role is expected to validate and challenge partner output, engineering estimates, and solution designs, strengthening Burberry's ability to hold third‑party delivery to account.
It also supports the shift toward Dev Ops maturity within the scrum by owning and embedding engineering standards across both internal and outsourced resources.
This role is critical to building retained, in‑house engineering capability in a domain where system reliability is essential to commercial operations providing deep Board platform expertise that enables the scrum to operate without over‑reliance on external resources and ensuring continuity of knowledge across business‑critical capabilities
RESPONSIBILITIES
- Configure and develop solutions supporting planning and merchandising processes (e. g. forecasting, allocation, replenishment, open‑to‑buy), using platforms such as Board and related tooling.
- Operate within a scrum team delivering backlog items and supporting live services.
- Engage in sprint ceremonies (planning, refinement, retrospectives, demos), providing the technical voice on feasibility, dependencies, and delivery approach.
- Deliver both change (enhancements, improvements) and run (defect resolution, stability) activities within the team backlog.
- Translate business requirements (from Business Analysts) into robust configurations, calculations, and workflows.
- Work under the direction of the Senior Product & Delivery Manager to execute backlog priorities and deliver agreed outcomes.
- Contribute technical engineering capacity to Planning & Merchandising‑related programmes (e. g. major platform changes, re‑platforming initiatives) when demand requires support beyond the product team's standard backlog.
- Collaborate with Solution Architects to ensure solutions align to enterprise architecture standards, integration patterns, and data models.
- Support integrations between domain platforms and enterprise systems (e. g. SAP, PLM, data platforms), recognising the high level of dependency across the domain.
- Identify and elevate platform risks (e. g. technical debt, performance degradation, upgrade dependencies) to the Senior Product & Delivery Manager, contributing to the team's risk and dependency management.
- Troubleshoot and resolve platform issues, ensuring minimal disruption to business‑critical planning and merchandising processes.
- Contribute to backlog refinement and estimation, providing technical input on feasibility, effort, and risks.
- Support testing activities (unit, integration, business validation) to ensure solutions meet functional and non‑functional requirements.
- Maintain clear documentation of platform configurations, models, and processes to support operational continuity.
- Oversee and direct third‑party engineering resources operating within the scrum, ensuring delivery quality, adherence to engineering standards, and alignment to backlog priorities.
- Provide technical challenge and assurance on partner outputs, estimates and solution approaches.
- Participate in the engineering community of practice across Burberry IT, sharing knowledge and aligning to enterprise‑wide engineering standards and tooling expectations.
- PERSONAL PROFILE
- Configuration or engineering capacity.
- Strong understanding of planning and merchandising processes (e. g. allocation, replenishment, forecasting, open‑to‑buy).
- Experience working within Agile or scrum‑based delivery teams.
- Familiarity with integrated enterprise environments (e. g. SAP, PLM, data platforms).
- Ability to translate business requirements into scalable and maintainable technical solutions.
- Strong problem‑solving capability, particularly in diagnosing and resolving live platform issues.
- Hands‑on engineering mindset, with focus on delivery rather than architectural ownership.
- #J-18808-Ljbffr
Retail Planning Systems Consultant in London employer: FashionUnited Group
FashionUnited Group is an excellent employer that values its employees by fostering a dynamic and supportive work culture in the heart of Manchester. With competitive salaries, performance-based bonuses, and a generous uniform allowance, we prioritise employee satisfaction and growth, offering ample opportunities for career advancement within the luxury retail sector. Join us to be part of a team that is dedicated to delivering exceptional service while enjoying the vibrant atmosphere of one of the UK's most exciting cities.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Planning Systems Consultant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like FashionUnited Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like FashionUnited Group!
We think you need these skills to ace Retail Planning Systems Consultant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at FashionUnited Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at FashionUnited Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show FashionUnited Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at FashionUnited Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
